Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.
Procom’s areas of staffing expertise include:
• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy
Specialties:
• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)
We are looking for experienced technical writers. You will help us launch new, state-of-the-art wearable devices and platforms, including augmented reality, fitness coaching, and other comprehensive wearable technologies. As Senior Technical Writer you will work directly with our product, design and test teams to develop engineering documentation for building and using the most innovative wearable products. You will be working with enthusiastic and experienced peers in an environment that facilitates delivering industry-leading solutions with both creative-edge and high quality.
- Create clear and concise technical documentation to accompany the latest innovations in the wearable technology.
- Design user guides, platform architecture overviews, public API programming guides, public Web Portal user guides, Business Intelligence (BI) user guides, SDK development tutorials and other engineering documentation for the company's new wearable platform and products.
- Manage large and complex documentation projects, collaborate with senior engineers and program managers to create content.
- Contributing to platform cloud specifications.
- Collaborate with cross-functional teams to define and document new features.
- Showcase rich functionality and diversity of the newest wearable devices.
- Collaborating with remote global teams, including device, application, test, etc. to innovate new technologies with maximum development efficiency.
- BA/BS degree or equivalent practical experience
- 3-5 years of experience writing technical publications for a Portals/SDKs and public web services
- Proven track record of researching and writing effective technical documentation
- Ability to work with engineering teams as part of the software development process
- Ability to understand RESTful web services using JSON or XML
- Ability to read and understand source code written in Java, Swift and/or NodeJS
- Strong collaboration and project management skills
- Experience working directly within a software development team, including extensive interaction with senior engineers and software architects
- Ability to manage multiple competing priorities in a fast-paced, constantly changing environment
- You have a strong portfolio demonstrating prior work and experiences creating technical documentation
- Proficiency with HTML and CSS
- Experience working in Agile environment, knowledge of Scrum-based methodologies
- Knowledge of Android and/or iOS mobile platforms
- Knowledge of web application UX/UI technologies (HTML, CSS, Javascript)
- Knowledge of Atlassian Confluence and JIRA
- Familiarity with version control systems, such as Git
- Master’s Degree or another advanced degree is preferred
Skills Required
- BA/BS degree or equivalent practical experience
- 3-5 years of experience writing technical publications for Portals/SDKs and public web services
- Proven track record of researching and writing effective technical documentation
- Ability to work with engineering teams as part of the software development process
- Ability to understand RESTful web services using JSON or XML
- Ability to read and understand source code written in Java, Swift and/or NodeJS
- Strong collaboration and project management skills
- Experience working directly within a software development team, including interaction with senior engineers and architects
- Ability to manage multiple competing priorities in a fast-paced environment
- Strong portfolio demonstrating prior work creating technical documentation
- Proficiency with HTML and CSS
- Experience working in Agile environment; knowledge of Scrum-based methodologies
- Knowledge of Android and/or iOS mobile platforms
- Knowledge of web application UX/UI technologies (HTML, CSS, JavaScript)
- Knowledge of Atlassian Confluence and JIRA
- Familiarity with version control systems, such as Git
- Master's Degree or another advanced degree
Procom Services Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Procom Services and has not been reviewed or approved by Procom Services.
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Healthcare Strength — Medical, prescription, telehealth (Teladoc), and HSA options are available for eligible W‑2 contractors, and mental‑health resources are highlighted for employees. These offerings indicate a substantive core health package for many internal staff and some contractor engagements.
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Strong & Reliable Incentives — Recruiter and sales roles feature base‑plus‑commission structures that can yield strong earnings for top performers. This structure creates notable upside when targets are met.
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Leave & Time Off Breadth — Paid sick leave and holiday pay structures are referenced for eligible roles, alongside culture materials noting generous vacation and sick‑day policies. These elements point to a defined time‑off framework in certain programs and locations.
Procom Services Insights
What We Do
Procom is a leading North American provider of IT staffing and contract workforce services. They specialize in connecting businesses with high-quality technical talent through contract staffing, direct hire, and IT consulting. Additionally, Procom provides comprehensive workforce solutions, such as Employer of Record (EOR) and Agent of Record (AOR) services, designed to help organizations manage their contingent workforces and support long-term digital transformation and growth.
