Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.
Procom’s areas of staffing expertise include:
• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy
Specialties
• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)
- Serves as a computer technology expert and coaches junior staff
- Responsible for the creation of standard images for physical servers, VMs and desktop virtualization
- Supports provisioning and de-provisioning as needed
- Provides Tier 3 support as needed
- Works on projects as assigned
- Develops SOP’s for the operations team, including but not limited to tasks such as server builds
- Develops documentation of overall data center systems architecture (infrastructure focused)
- Performs compute capacity planning and management and configuration management tasks as assigned
- Conducts assigned technology vendor and solution evaluations and develops related recommendations
- Supports the development of infrastructure services strategy and design
- Uses repeatable best practices in compliance with the customer’s architectural standards and engineering methodology
Primary
- 8+ years of relevant experience
- Solid understand of and experience with: o Compute infrastructure design, deployment and management o Virtualization solutions (VMWare and Hyper-V) o Windows host environments and related technologies o Citrix solutions o Application virtualization
- Strong analytical and problem solving skills
- Strong communication skills both written and verbal
- Required Certifications: IT Infrastructure Library (ITIL Foundations v3)
Secondary
- Knowledge of and experience with VMWare and Hyper-V best practices
- Experience with Linux host environments where applicable
- Relevant Certifications: ITIL Intermediate v3 – Service Transition, IT Planning Protection and Optimization, Service Operation, Operation Support and Analysis, Microsoft Certified Solutions Expert (MSCE Server, MCSE Messaging), VMWare Certified Professional (VCP), CompTIA Server +, CompTIA Storage+ Powered by SNIA, EMC Storage Administrator (EMCSA), EMC Storage Implementation Engineer (EMCIE), HP ASE Storage Solutions Architect, Cisco Certified Network Professional – Data Center (CCNP –Data Center)
Skills Required
- 8+ years of relevant experience
- Compute infrastructure design, deployment and management
- Virtualization solutions (VMware and Hyper-V)
- Windows host environments and related technologies
- Citrix solutions
- Application virtualization
- Strong analytical and problem solving skills
- Strong written and verbal communication skills
- ITIL Foundations v3 certification
- Knowledge of VMware and Hyper-V best practices
- Experience with Linux host environments
- Additional relevant certifications (VCP, MCSE, CompTIA Server+/Storage+, EMC/HP storage certs, CCNP Data Center)
Procom Services Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Procom Services and has not been reviewed or approved by Procom Services.
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Healthcare Strength — Medical, prescription, telehealth (Teladoc), and HSA options are available for eligible W‑2 contractors, and mental‑health resources are highlighted for employees. These offerings indicate a substantive core health package for many internal staff and some contractor engagements.
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Strong & Reliable Incentives — Recruiter and sales roles feature base‑plus‑commission structures that can yield strong earnings for top performers. This structure creates notable upside when targets are met.
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Leave & Time Off Breadth — Paid sick leave and holiday pay structures are referenced for eligible roles, alongside culture materials noting generous vacation and sick‑day policies. These elements point to a defined time‑off framework in certain programs and locations.
Procom Services Insights
What We Do
Procom is a leading North American provider of IT staffing and contract workforce services. They specialize in connecting businesses with high-quality technical talent through contract staffing, direct hire, and IT consulting. Additionally, Procom provides comprehensive workforce solutions, such as Employer of Record (EOR) and Agent of Record (AOR) services, designed to help organizations manage their contingent workforces and support long-term digital transformation and growth.
