Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.
Procom’s areas of staffing expertise include:
• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy
Specialties• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)
PLEASE NOTE THAT WE ARE UNABLE TO WORK WITH CANDIDATES THAT HAVE H1B VISA OR REPRESENTED BY THIRD PARTIES.
- Engage with business stakeholders on requests for Information System service enhancements and projects to document functional and non-functional requirements, use case scenarios, and test scripts and plans
- Facilitate requirements gathering meetings with the business
- Conduct process audits; create process maps, workflow diagrams, structure charts and other types of system or process representations; facilitate continuous improvement workshops
- Provide assistance on technology assessments and identification of technology solutions
- Support business and IS decision making processes by conducting detailed analysis that could include financial impact comparisons, technology comparisons, data quality reviews
- Act as an agent of change readying teams to address business change
- Work independently, as well as under the direction of project managers or senior business analysts
- Foster team work across IT and business teams for a one-team culture
- Contribute to the development of a business analysis practice at Avigilon IT ensuring BA documents are thorough and structured, requirements are clear, well understood and documented and that delivered IT solutions are traceable to documented requirements
- Adhere to IT PMO processes and standards
- Provide timely status updates to project managers or senior business analysts
- Maintains appropriate professional designations and up-to-date knowledge of current information technology techniques and tools
- Degree or diploma in a related IT area or discipline
- 2+ years business analyst experience, working on progressively larger and more complex projects
- Interest in working with technology to create innovative business solutions and advancements
- Excellent written and verbal communication skills
Exposure to producing BRDs, use cases, user scenarios, user stories, BPMs
Relationship and business outcome focused for all deliverables
Professional designation and experience in a manufacturing environment would be an asset
Some travel may be required
Skills Required
- Degree or diploma in a related IT area or discipline
- 2+ years business analyst experience, working on progressively larger and more complex projects
- Interest in working with technology to create innovative business solutions
- Excellent written and verbal communication skills
- Exposure to producing BRDs, use cases, user scenarios, user stories, BPMs
- Relationship and business outcome focused for all deliverables
- Professional designation and experience in a manufacturing environment
- Maintains appropriate professional designations and up-to-date knowledge of current IT techniques and tools
- Some travel may be required
- Candidates with H1B visa or represented by third parties will not be considered
Procom Services Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Procom Services and has not been reviewed or approved by Procom Services.
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Healthcare Strength — Medical, prescription, telehealth (Teladoc), and HSA options are available for eligible W‑2 contractors, and mental‑health resources are highlighted for employees. These offerings indicate a substantive core health package for many internal staff and some contractor engagements.
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Strong & Reliable Incentives — Recruiter and sales roles feature base‑plus‑commission structures that can yield strong earnings for top performers. This structure creates notable upside when targets are met.
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Leave & Time Off Breadth — Paid sick leave and holiday pay structures are referenced for eligible roles, alongside culture materials noting generous vacation and sick‑day policies. These elements point to a defined time‑off framework in certain programs and locations.
Procom Services Insights
What We Do
Procom is a leading North American provider of IT staffing and contract workforce services. They specialize in connecting businesses with high-quality technical talent through contract staffing, direct hire, and IT consulting. Additionally, Procom provides comprehensive workforce solutions, such as Employer of Record (EOR) and Agent of Record (AOR) services, designed to help organizations manage their contingent workforces and support long-term digital transformation and growth.
