Position: Senior Business Analyst & Quality Assurance Analyst
Location: Fully Remote (LATAM)
Contract Type: Full-time, Permanent
Time Zone Alignment: Eastern Time (EST)
🧭 About In All Media
In All Media is a global technology and design firm focused on building impactful digital solutions through remote, distributed teams across LATAM. We partner with international clients across industries, providing long-term technical expertise, product innovation, and team augmentation.
🚀 Project Overview
You will join a cross-functional, Scrum-based Agile team driving high-value technology solutions for a leading global entertainment and sports agency. In this dual-function role, you will bridge the gap between business stakeholders and the development team, driving product definitions from initial requirements through minimum viable product (MVP) delivery. Simultaneously, you will champion product quality by establishing QA standards, driving test execution, and ensuring all final releases meet strict functional requirements within project time constraints.
🔍 Key Responsibilities
- Business Analysis & Workflows: Collaborate with business stakeholders to understand and document their process workflows, identifying opportunities for improvement and new application features.
- Requirements & Agile Execution: Elicit and document requirements, capture user stories in Jira, ensure traceability to objectives, and help keep the team aligned with MVP definitions and time constraints.
- Quality Assurance & Test Design: Translate expected application processes into well-written functional test cases, execute manual testing, and document results.
- Test Strategy & Automation: Collaborate with QA Engineers to compile regression and performance test cases, identifying and prioritizing candidates for test automation (using tools like Playwright).
- Defect & Risk Management: Log, track, and manage defects and errors. Partner with Product Owners to identify project risks, define mitigation strategies, and track issue resolution progress.
- UAT & Beta Testing: Lead user acceptance testing (UAT) to validate requirements, collaborate during beta testing to reproduce and resolve issues with developers, and monitor processes to maintain quality standards.
- Change Management & Hypercare: Assist with change management efforts (including training content creation, delivery, and communication) and interact with users to troubleshoot errors and guide product adoption.
💡 Must-Have Skills
- Experience Level: 8+ years functioning in business analysis and quality assurance roles within an Agile (Scrum/Kanban) framework.
- Technical & QA Acumen: Broad background with software development processes, quality assurance methodologies, and familiarity with testing tools such as Playwright.
- Analytical & Financial Foundation: Excellent analytical skills, high attention to detail, and familiarity with accounting and financial concepts.
- Project Management Execution: Successful track record of managing user requirements strictly to project time constraints and quantifying the potential business value of proposed enhancements.
- Soft Skills: Strong communication, collaboration, and negotiation abilities necessary to align stakeholders and engineering teams.
✨ Nice-to-Have Skills
- Industry Experience: Prior experience working with professional services businesses, ideally within the sports, media, and entertainment sectors.
🌐 Time Zone & CollaborationThe role requires collaboration with teams aligned to Central Time (CT) and Eastern Time (EST). Flexibility to overlap with North America business hours is required in this remote-first setup.
💬 Language
All interviews, documentation, and daily communication will be in English.
Skills Required
- 8+ years of experience in business analysis and quality assurance roles
- Experience working within Agile Scrum or Kanban frameworks
- Broad knowledge of software development processes and QA methodologies
- Familiarity with testing tools such as Playwright
- Strong analytical skills and attention to detail
- Familiarity with accounting and financial concepts
- Experience managing user requirements within project time constraints
- Ability to quantify the potential business value of enhancements
- Strong communication, collaboration, and negotiation skills
- Experience with professional services businesses, sports, media, or entertainment
- English proficiency for interviews, documentation, and daily communication
What We Do
In All Media is a cutting-edge technology and innovation consulting organization, facilitating digital transformation in multiple industries. We have partnered with top-tier organizations such as NBCUniversal, Sony DADC, Aclara Technologies, and Dun & Bradstreet, among other leading companies worldwide. In All Media harnesses the collaborative synergy of all our international talent pool using Agile methodologies, to deliver excellence efficiently and with the utmost quality. At In All Media, we believe in diversity and autonomy. Our new model brings together a global managed community, with experts guiding and managing talented engineers; working to bring together the best talent in the world, regardless of where they are. We are not only evolving in terms of technology, but also in terms of In All Media as a re-imagined technology consultancy in step with the Fourth Industrial Revolution. Our community of 200+ experts and engineers are very motivated by different challenges in their field, and apply continuous learning to stay ahead of the curve in their expertise on new developments and innovative technologies. Our delivery model is based on Agile, On-site, and Near Shore capabilities to maximize team integration and provide the best value to our clients. We partner holistically with our clients in the co-creation of services and products, and follow streamlined Agile processes throughout. This makes In All Media a truly global company driven by a community of dedicated, talented individuals self-organizing into multi-disciplinary teams, producing the best possible output for our world-class clients. We're hiring! Email us your CV: [email protected] Contact Us: [email protected]
