2027 Winter - CLAO, Business Analyst Intern (4 months)

Posted 7 Days Ago
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Toronto, ON, CAN
In-Office
Internship
Fintech • Insurance
The Role
Supports the CLAO Shared Services Team by gathering business and system requirements, conducting stakeholder interviews and workshops, mapping operational processes, and maintaining documentation for compliance, audits, and knowledge transfer. Assists with project planning, scheduling, risk management, milestone tracking, progress reporting, and cross-functional coordination. The role focuses on improving process and system effectiveness while developing business analysis, project management, and operational risk knowledge.
Summary Generated by Built In

Job Description

What is the opportunity?

Are you interested in working as a Business Analyst Intern on the Chief Legal and Administrative Officer (CLAO) Shared Services Team in the CLAO Group at the Royal Bank of Canada?

RBC’s Chief Legal and Administrative Group (CLAO Group) is a critical function within the organization. This group integrates legal, compliance, enterprise strategy, strategic execution of enterprise initiatives, as well as procurement and supplier management, and corporate real estate. In addition, CLAO oversees enterprise controls and data governance to ensure the organization operates ethically, efficiently, and in alignment with regulatory requirements.

Our team is looking for a Business Analyst Intern who is constantly thinking outside the box, ready to dive deep into the smallest details, is passionate about new technologies, research and operational efficiencies!

What will you do?

  • Requirements Gathering: Collaborate with stakeholders (e.g., business units, IT teams) to document business needs, processes, and system requirements related to the effectiveness and efficiency of current processes and systems. Conduct interviews, workshops, or surveys to elicit and clarify requirements.
  • Process Mapping & Documentation: Create process flow diagrams and detailed documentation for Operational processes and procedures for CLAO Business Segments (e.g. risks, controls, invoices, corporate memberships, etc.). Create and/or maintain documentation for compliance, audits, or knowledge transfer.
  • Project Support: Assist in project planning, scheduling, and risk management. Track project milestones, report progress, and coordinate with cross-functional teams.

What do you need to succeed?

Must-have

You are an ideal candidate if you have:

  • Currently enrolled at a Canadian post-secondary institution with a focus on business administration, project management, or equivalent.
  • Leadership acumen and a passion to apply it in a dynamic business environment.
  • Excellent interpersonal and highly developed communication skills (verbal and written).
  • Creative and analytical thinker who is self-driven and capable of working in a fast-paced environment.
  • Strong MS Office skills – Word, Outlook, Excel and PowerPoint.

Nice-to-have

  • Ability to learn and absorb new concepts (in business and in systems) quickly and apply new knowledge
  • Project Management and/or understanding of Operational Risk practices

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • Network and build lasting relationships with students from diverse backgrounds from across Canada
  • Participate in fun events and gamification challenges to help build your career tool kit while enjoying a work-life balance
  • Leaders who support your development through coaching and learning opportunities
  • Work in a dynamic, collaborative, progressive and highly performing team
  • Ability to make a difference and lasting impact
  • Enjoy a comfortable work environment with the option to dress casually

Please note: This posting is for a 4-months Winter 2027 Student placement with a start date of January 2027, and end date of April 2027. In order to be eligible for this 4-months Student position, you must either:

  • Be returning back to school after the work term end-date of April 2027 ; or
  • If you are not returning back to school (i.e. are graduating in April 2027), you must require the full 4-months work term as a mandatory component to in order to graduate successfully.

Please ensure that you meet these eligibility requirements before applying - candidates who apply but are found to be ineligible are not able to be considered.

We encourage you to apply as soon as possible as we accept applications on a rolling basis, but please note that the formal application deadline is September 20, 2026. Should you be selected to progress, someone from our team will reach out directly to provide instructions on next steps. Otherwise, feel free to check for progress updates by logging in to your RBC profile. If the status has not changed, it denotes the fact that your application is still under review.

RBC is committed to supporting flexible work arrangements when and where available. The successful candidate for this role will be required to be located within Ontario for the duration of the work term. Details regarding the specific virtual, hybrid, and in-office arrangements for this Integrated Learning/ Co-op position are to be discussed with the Hiring Manager.

ET27

Job Skills

Communication, Computer Literacy, Detail-Oriented, Interpersonal Relationships, Listening Effectively, Personal Development, Personal Initiative

Additional Job Details

Address:

ROYAL BANK PLAZA, 200 BAY ST:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

CHIEF LEGAL & ADMIN OFFICE GRP

Job Type:

Student/Coop (Fixed Term)

Pay Type:

Salaried

Posted Date:

2026-09-08

Application Deadline:

2026-09-21

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Skills Required

  • Currently enrolled at a Canadian post-secondary institution, with a focus on business administration, project management, or an equivalent discipline
  • Returning to school after the April 2027 work term, or requiring the full four-month term as a mandatory graduation component
  • Leadership acumen and passion for applying leadership in a dynamic business environment
  • Excellent interpersonal and highly developed verbal and written communication skills
  • Creative and analytical thinking, self-direction, and ability to work in a fast-paced environment
  • Strong Microsoft Office skills, including Word, Outlook, Excel, and PowerPoint
  • Ability to learn and apply new business and systems concepts quickly
  • Project management experience or understanding of operational risk practices
  • Must be located within Ontario for the duration of the work term

RBC Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RBC and has not been reviewed or approved by RBC.

  • Healthcare Strength Healthcare coverage is positioned as robust, including medical, dental, vision, life insurance, and disability coverage, with day-one eligibility in some U.S. roles. Mental-health support and virtual care offerings are also emphasized as meaningful parts of the package.
  • Retirement Support Retirement and savings support is described as a structured part of total rewards, including 401(k) matching in the U.S. and enhanced defined-contribution pension contributions in Canada. Additional savings vehicles and employer contributions are presented as adding material value beyond base salary.
  • Parental & Family Support Family-oriented benefits are highlighted through paid parental/caregiver leave in certain U.S. roles and expanded support for fertility, surrogacy, and adoption in Canada. Backup care and related family supports are also presented as strengthening overall benefits attractiveness.

RBC Insights

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The Company
HQ: Toronto, Ontario
88,000 Employees
Year Founded: 1901

What We Do

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 88,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com.‎ We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities.

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