Job Summary
Job Description
Your application will be reviewed for consideration across multiple roles within the following areas:
RBC Dominion Securities
RBC PH&N Investment Counsel
RBC Royal Trust
RBC Private Banking
RBC Wealth Management Financial Services
RBC Global Asset Management
What is the opportunity?
We are seeking a Fall intern for a Technology/Developer role (including but not limited to the following: Software Developer, Quant Developer, Operation Analyst and Cybersecurity, IT Risk Analyst, and QA Automation Analyst) to join the RBC Wealth Management Team. If you are passionate to learn about IT operation and technical support, please read on.
What will you do?
Participate in all parts of software development lifecycle – design, implementation, and rollout of production systems
Create and review technical design documents, understand how the design will be used in the code development process, and facilitate meetings to design, troubleshoot, and enhancements development
Monitoring email queue closely and picking up issues/requests in a timely manner
Create ServiceNow tickets and assign them to the appropriate support teams
Create and maintain knowledge documents
Engage in other tech support project as needed
Utilizing all available resources to perform issue investigation and troubleshooting e.g. documentation, escalations etc.
Monitoring and improving the availability of our software solutions and data integration batch jobs.
Proactively supporting in-house applications working with various monitoring tools
Creating and maintaining documentation for incident resolutions
Conduct manual access reviews and role recertification
Provide guidance to business and technical stakeholders on RBC's compliance standards
Engage in organization level remediation planning
Manage and conduct Non-Personal ID & Password Access Management remediation project
What do you need to succeed?
Must have:
Major in computer science or an equivalent combination of education, experience, and training
Expert in SQL, C#, Java, NodeJS, Python, and Microsoft technologies can be beneficial (school project experience counts)
Knowledge of supporting Windows and Mac operating systems
Knowledge of supporting mobile devices such as iPhones, iPads, and Android devices
Ability to work effectively both independently and as part of a team
Excellent problem-solving skills, flexible approach to work and the ability to adapt to change
Strong written and verbal communication skills, with the ability to effectively communicate with both business users and technical individuals
Nice to have:
Knowledge and experience in supporting a trade floor environment
Understanding of Active directory
Understanding of trading systems such as Bloomberg/Reuters products
Please note:
In order to be eligible for these student positions, you must either:
Be returning back to school after the work term end-date; or
If you are not returning back to school (i.e. are graduating immediately after the work term), you must require the full work term as a mandatory component in order to graduate successfully
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial service
Job Skills
Additional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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What We Do
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 88,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities.
