Position: 2025 Salesforce Business Analyst - Enterprise Experience
Location: Remote
Contract Type: Full-time vendor (Direct contract with Inallmedia.com)
Time Zone Alignment: Eastern Standard Time (EST) / Central Standard Time (CST)
🧭 About Inallmedia.comInallmedia.com is a global technology and design firm focused on building impactful digital solutions through remote, distributed teams across LATAM. We partner with international clients across industries, providing long-term technical expertise, product innovation, and team augmentation.
🚀 Project OverviewThe team is actively sunsetting a legacy Informatica MDM (Master Data Management) system and undertaking a brand-new, fresh-start (greenfield) implementation of Salesforce Data Cloud with zero legacy code migration. As a Salesforce Business Analyst, your primary objective will be to establish a modern customer data foundation by leveraging Salesforce Data Cloud and Agentforce. You will act as the crucial link between business stakeholders (Marketing, Product) and technical delivery teams to design unified data flows, drive data quality, and power next-generation sales and marketing capabilities.
🔍 Key Responsibilities- Requirement Gathering & Discovery: Work directly with marketing leaders and product managers to elicit, define, and translate complex business needs into actionable Salesforce Data Cloud use cases and technical requirements.
- Data Flow Architecture & Integration: Design and optimize data flows, system integrations, and business processes within Salesforce Data Cloud.
- Analytics & Reporting Support: Partner with data teams to ensure high-quality, reliable data pipelines that support downstream analytics, reporting, and business intelligence initiatives.
- Cross-Functional Bridge & Stakeholder Management: Facilitate discussions between business stakeholders, Salesforce Administrators, and data engineering teams to align technical delivery with business objectives.
- Greenfield Platform Implementation: Contribute directly to a "fresh start" implementation of Salesforce Data Cloud without legacy migration overhead.
- Experience Level: 3–5+ years of experience in a Salesforce Business Analyst role or a related functional Salesforce capacity.
- Core Salesforce Configuration: Strong platform administration knowledge, including hands-on experience with Salesforce Flow Builder.
- AI & Platform Features: Hands-on experience with Agentforce.
- CRM Domain Depth: Deep understanding of core Salesforce CRM structures and processes, including Leads, Accounts, and Opportunities.
- Data Validation: Basic to intermediate SQL skills for running data validation, analysis, and quality checks.
- Business Analysis Foundations: Proven track record in requirement elicitation, stakeholder management, documentation, and translating business requirements into technical specs.
- English Proficiency: Fluent English for daily written and verbal communication.
- Advanced Data Platforms: Direct hands-on experience with Salesforce Data Cloud, Snowflake, or Customer 360 architectures.
- Data Governance & MDM: Working knowledge of MDM (Master Data Management) concepts and enterprise data governance.
- Domain Experience: Prior experience supporting GTM (Go-To-Market) operational systems or marketing technology (MarTech) stacks.
- Reporting Support: Background supporting enterprise analytics and reporting initiatives.
The role requires collaboration with teams aligned to US time zones (EST / CST). Flexibility to overlap with North America business hours is expected.
💬 LanguageAll interviews, documentation, and daily communication will be in English.
#LI
Skills Required
- 3-5+ years experience in a Salesforce Business Analyst role or related Salesforce capacity
- Strong Salesforce platform administration knowledge, including hands-on experience with Salesforce Flow Builder
- Hands-on experience with Agentforce
- Deep understanding of Salesforce CRM structures and processes (Leads, Accounts, Opportunities)
- Basic to intermediate SQL skills for data validation and analysis
- Proven experience in requirement elicitation, stakeholder management, documentation, and translating business requirements into technical specifications
- Fluent English for daily written and verbal communication
- Flexibility to overlap with US EST/CST business hours
- Hands-on experience with Salesforce Data Cloud, Snowflake, or Customer 360 architectures
- Working knowledge of MDM concepts and enterprise data governance
- Prior experience supporting GTM operational systems or MarTech stacks
- Background supporting enterprise analytics and reporting initiatives
What We Do
In All Media is a cutting-edge technology and innovation consulting organization, facilitating digital transformation in multiple industries. We have partnered with top-tier organizations such as NBCUniversal, Sony DADC, Aclara Technologies, and Dun & Bradstreet, among other leading companies worldwide. In All Media harnesses the collaborative synergy of all our international talent pool using Agile methodologies, to deliver excellence efficiently and with the utmost quality. At In All Media, we believe in diversity and autonomy. Our new model brings together a global managed community, with experts guiding and managing talented engineers; working to bring together the best talent in the world, regardless of where they are. We are not only evolving in terms of technology, but also in terms of In All Media as a re-imagined technology consultancy in step with the Fourth Industrial Revolution. Our community of 200+ experts and engineers are very motivated by different challenges in their field, and apply continuous learning to stay ahead of the curve in their expertise on new developments and innovative technologies. Our delivery model is based on Agile, On-site, and Near Shore capabilities to maximize team integration and provide the best value to our clients. We partner holistically with our clients in the co-creation of services and products, and follow streamlined Agile processes throughout. This makes In All Media a truly global company driven by a community of dedicated, talented individuals self-organizing into multi-disciplinary teams, producing the best possible output for our world-class clients. We're hiring! Email us your CV: [email protected] Contact Us: [email protected]
