Our client is a leading global technology company. This role sits within a critical Financial Systems Support & Operations group, acting as the central connective tissue between core software engineering, corporate finance, and business operations.
Role OverviewAs a Senior Financial Business Analyst, you will play a pivotal role in the Financial Systems Support & Operations group. This position focuses on maintaining operational excellence in production systems while driving strategic transformations in financial processes. If you love bridging the gap between finance logic and technical engineering, this role is for you.
What You Will Do (Key Responsibilities)- System Operations: Manage day-to-day billing support workflows and resolve complex financial system inquiries.
- Incident Management: Lead the incident triage process to ensure technical bugs and issues are swiftly analyzed, prioritized, and routed to engineering teams.
- Data & Root Cause Analysis: Perform deep-dive root cause analysis on billing anomalies and execute database corrections when necessary.
- Data Reconciliation: Write optimized SQL queries to extract, analyze, validate, and reconcile business data across the Accounts Receivable (AR) and Accounts Payable (AP) lifecycles.
- Strategic Initiatives: Lead operational initiatives, including architectural rollouts and the implementation of annual billing contracts.
- Process Optimization: Design, document, and iterate on Standard Operating Procedures (SOPs) to transition manual tasks into scalable, automated solutions.
- Financial Reporting: Support month-end close activities and track key financial reporting metrics.
- Experience: 4+ years of professional experience as a Systems Analyst, Operations Analyst, or Business Analyst within a Finance, Accounting, or Billing domain.
- Domain Knowledge: Deep understanding of the Accounts Receivable (AR) lifecycle, including credit memos, adjustments, and general ledger synchronization.
- Technical Skills: Strong proficiency in writing SQL scripts for data extraction and data reconciliation.
- Data Tools: Expert-level skill in Microsoft Excel and Google Sheets (advanced functions, data modeling, and analysis).
- Documentation: Proven experience creating comprehensive SOPs and translating complex business constraints into technical system rules.
- Familiarity with internal financial tools and localized reporting layers.
- Experience with Zuora subscription management and invoicing matrices.
- Exposure to global payment processing systems such as Adyen.
- Knowledge of or curiosity about AI-assisted workflows to improve documentation and analysis efficiency.
- Remote – Latin America: Candidates can be based in any LATAM country with at least 6 hours of time zone overlap with Central Time (CT).
Join a team that is central to transforming financial systems and driving efficiency across a major global organization. Our client offers a collaborative, innovative environment where your work directly impacts large-scale operations and international growth.
Skills Required
- 4+ years of professional experience as a Systems Analyst, Operations Analyst, or Business Analyst within a Finance, Accounting, or Billing domain.
- Deep understanding of the Accounts Receivable (AR) lifecycle, including credit memos, adjustments, and general ledger synchronization.
- Strong proficiency in writing SQL scripts for data extraction and data reconciliation.
- Expert-level skill in Microsoft Excel and Google Sheets (advanced functions, data modeling, and analysis).
- Proven experience creating comprehensive SOPs and translating complex business constraints into technical system rules.
What We Do
In All Media is a cutting-edge technology and innovation consulting organization, facilitating digital transformation in multiple industries. We have partnered with top-tier organizations such as NBCUniversal, Sony DADC, Aclara Technologies, and Dun & Bradstreet, among other leading companies worldwide. In All Media harnesses the collaborative synergy of all our international talent pool using Agile methodologies, to deliver excellence efficiently and with the utmost quality. At In All Media, we believe in diversity and autonomy. Our new model brings together a global managed community, with experts guiding and managing talented engineers; working to bring together the best talent in the world, regardless of where they are. We are not only evolving in terms of technology, but also in terms of In All Media as a re-imagined technology consultancy in step with the Fourth Industrial Revolution. Our community of 200+ experts and engineers are very motivated by different challenges in their field, and apply continuous learning to stay ahead of the curve in their expertise on new developments and innovative technologies. Our delivery model is based on Agile, On-site, and Near Shore capabilities to maximize team integration and provide the best value to our clients. We partner holistically with our clients in the co-creation of services and products, and follow streamlined Agile processes throughout. This makes In All Media a truly global company driven by a community of dedicated, talented individuals self-organizing into multi-disciplinary teams, producing the best possible output for our world-class clients. We're hiring! Email us your CV: [email protected] Contact Us: [email protected]
