We are seeking a Senior Salesforce Administrator with extensive experience managing Salesforce Sales Cloud and Salesforce Marketing Cloud to lead the administration, optimization, and continuous improvement of multiple Salesforce environments for a portfolio of growing clients.
This role requires a highly autonomous professional who can design scalable solutions, work directly with clients, and lead both technical and functional initiatives.
- Administer and optimize multiple Salesforce organizations.
- Design and implement scalable data models, automation, and security architectures.
- Build and maintain Flows, Validation Rules, Reports, and Dashboards.
- Translate business requirements into effective Salesforce solutions.
- Manage user permissions, profiles, roles, and access controls.
- Lead, mentor, and review the work of junior Salesforce Administrators.
- Manage integrations with external systems, including APIs, billing platforms, marketing tools, and customer portals.
- Document system configurations, administrative processes, and architectural decisions.
- Manage Salesforce Marketing Cloud initiatives, including:
- Audience segmentation.
- Journey creation and management.
- Campaign configuration.
- Marketing automations.
- Campaign performance tracking and analysis.
- Audience segmentation.
Requisitos
Mandatory Requirements
- 5+ years of experience as a Salesforce Administrator.
- Advanced experience administering Salesforce Sales Cloud.
- Proven hands-on experience with Salesforce Marketing Cloud (required), including:
- Email Studio.
- Journey Builder.
- Automation Studio.
- Data Extensions.
- Email Studio.
- Strong expertise in Salesforce Flow and declarative automation.
- Experience designing complex Salesforce data models and permission structures.
- Experience working directly with clients, business leaders, or executives.
- Salesforce Administrator Certification (required).
Preferred Qualifications
- Advanced Salesforce certifications.
- Salesforce Marketing Cloud Email Specialist or Marketing Cloud Administrator certification.
- Experience working with membership, subscription-based, or CRM-driven businesses.
- Experience integrating Salesforce with Stripe, marketing automation platforms, or custom portals.
- Experience leading or mentoring junior Salesforce Administrators.
Skills Required
- 5+ years of experience as a Salesforce Administrator
- Advanced experience administering Salesforce Sales Cloud
- Hands-on experience with Salesforce Marketing Cloud, including Email Studio, Journey Builder, Automation Studio, and Data Extensions
- Strong expertise in Salesforce Flow and declarative automation
- Experience designing complex Salesforce data models and permission structures
- Experience working directly with clients, business leaders, or executives
- Salesforce Administrator Certification
- Advanced Salesforce certifications
- Salesforce Marketing Cloud Email Specialist or Marketing Cloud Administrator certification
- Experience with membership, subscription-based, or CRM-driven businesses
- Experience integrating Salesforce with Stripe, marketing automation platforms, or custom portals
- Experience leading or mentoring junior Salesforce Administrators
What We Do
Softgic helps organizations pursue digital and cognitive transformation through innovative, customized technology solutions. Its services include software development, automation, cloud computing, cybersecurity, UX design, and related IT consulting. The company’s mission is to make life easier with technology and help clients transform digitally and cognitively, optimizing processes, reducing costs, and accelerating results for businesses across Latin America and the United States.
