The Role
We are looking for someone who has a passion and flair for customer service to join our Wellbeing Hub in Leeds as a keyholder for 17 hours a week over 4 days.
We are on the hunt for someone who pride themselves on offering an exceptional customer experience that is welcoming, genuine and in line with our brand values. Ideally with a passion for the health or beauty industry!
We are looking for team members work well in a team environment, thrive under pressure and react to change in a positive, yet professional manner. You must be available to work weekdays and weekends. Late nights may be required.
You must have a natural interest in health & wellbeing and want to share your wellbeing journey, tips and advice with your team and our customers.
Why NEOM Wellbeing?
We're a B Corp on a mission to supercharge the wellbeing of our communities and our planet with 100% natural fragrances, and we've been named one of The Sunday Times Best Places to Work two years running. Our benefits include a monthly product allowance, a generous staff discount, enhanced healthcare, extra wellbeing days, your birthday off, volunteering time and enhanced family leave.
We're an equal opportunities employer and welcome applications from people of all backgrounds, identities and experiences.
We are on the hunt for someone who lives our Values, is A Good Egg, someone that will Challenge The Status Quo and understands that a positive Attitude Is Everything! If this sounds like you apply below!
What You Will Do
- Provide the highest standard of NEOM Customer Experience at all times in store to inspire wellbeing
- Drive forward sales and company objectives
- Assist the team and Store Management with daily tasks
- Proactively contribute to the wellbeing of our planet & our people
- Work on initiative and be super proactive
- Maintain company standards at all times
- Ensure the highest standards of housekeeping, cleanliness and visual merchandising are upheld
Requirements
- A love of customer service and to be able to translate this to inspire your colleagues
- Self motivator and be able to maintain impeccable standards in store
- Confident communicator - treat everyone with honesty, kindness and respect
- Able to work effectively with cross functional teams
- Meticulous attention to detail
- The ability to work retail hours - which can include weekends and evenings
What We Would Love
- Team player with a can-do attitude
- Deep affinity of NEOM and its values with a keen interest in wellbeing
- Positive energy that will inspire others
- Capable in Excel and Google Drive
Benefits
- TIME TO CHILL - Up to 25 days holiday plus bank holidays
- BIRTHDAY TREAT - Time off on your birthday
- WELLBEING TIME - Take some time to recharge and reset
- NEOM GOODIES - A free NEOM product each month, plus staff discount for you to enjoy
- HEALTH CARE - Cash back plans, outpatient cover, GP consultations, therapies and mental health support
- DO GOOD, FEEL GOOD - Time off for you to volunteer, plus support for personal fundraising efforts
Apply Now
If you’re ready to share some Good Vibes in our Leeds Wellbeing Hub and join the team at NEOM Wellbeing, apply below, we can’t wait to hear from you!
Skills Required
- Customer service experience or demonstrated ability to deliver excellent customer service
- Ability to work effectively in a team environment
- Ability to work under pressure and respond positively to change
- Availability to work weekdays and weekends, including evenings or late nights
- Interest in health and wellbeing
- Ability to communicate confidently, honestly, kindly, and respectfully
- Ability to work effectively with cross-functional teams
- Meticulous attention to detail
- Self-motivated and able to maintain high standards in store
- Ability to use Microsoft Excel and Google Drive
What We Do
NEOM Wellbeing is a British wellness and natural beauty company founded in 2005. It focuses on helping people improve their wellbeing through 100% natural fragrances, offering products like scented candles, diffusers, and skincare. The company is a certified B Corporation and emphasizes sustainable practices, aiming to help customers with sleep, stress reduction, energy, and mood enhancement through small, natural steps.
