We are seeking a Zuora Systems Administrator / Consultant to support a live Zuora Cloud subscription billing environment. This role will focus on hands-on Zuora administration, configuration support, billing and revenue operations, change control, reporting, user access, and cross-functional support for Finance and Financial Systems teams.
The ideal candidate has practical Zuora UI experience, general billing knowledge, strong communication skills, and the ability to translate business requirements into technical and configuration-based solutions.
Key Responsibilities
* Support the Zuora Cloud subscription billing platform across Billing, Payment and Revenue Management, and Admin/User Management.
* Manage and support Zuora product catalog items, custom fields, events and notifications, reporting, and Revenue / RevPro configuration.
* Review and potentially develop change-control documents.
* Implement changes in sandbox environments and potentially Production.
* Implement changes across Zuora Billing and Revenue tenants.
* Add and update custom fields.
* Add and update product catalog items.
* Release updated invoice and credit memo templates to other environments.
* Deploy workflows to Production.
* Release Revenue configuration to other environments.
* Process user access requests.
* Support security requests related to roles and OneID.
* Support audit requests.
* Collaborate with Zuora Admin, Financial Systems Product, and Engineering teams.
Must-Have Skills
* 3+ years of relevant experience in a mid-level systems administration, billing systems, or financial systems support role.
* Familiarity with the Zuora UI.
* General billing knowledge.
* Ability to translate business requirements into technical solutions.
* Experience supporting configuration, administrative, or operational changes in business systems.
* Strong communication and interpersonal skills.
* Strong critical thinking skills.
* Enterprise experience strongly preferred.
Nice-to-Have Skills
* Consulting background.
* Experience with Zuora Revenue / RevPro.
* Experience supporting product catalog changes.
* Experience supporting invoice or credit memo template releases.
* Experience deploying workflows to Production.
* Experience supporting audit requests or change-control processes.
Required Tools & Platforms
* Zuora
* Zuora UI
* Zuora Billing
* Zuora Revenue / RevPro
* Zuora workflows
* Sandbox and Production environments
Location, Time & Engagement
* Remote contract role.
* Open to candidates in LATAM and the United States.
* LATAM candidates are especially encouraged to apply.
* Full-time allocation, 40 hours per week.
* Expected engagement through March 31, 2027.
Skills Required
- 3+ years of relevant experience in systems administration, billing systems, or financial systems support
- Familiarity with the Zuora UI
- General billing knowledge
- Ability to translate business requirements into technical/configuration solutions
- Experience supporting configuration, administrative, or operational changes in business systems
- Strong communication and interpersonal skills
- Strong critical thinking skills
- Enterprise experience
- Consulting background
- Experience with Zuora Revenue / RevPro
- Experience supporting product catalog changes
- Experience supporting invoice or credit memo template releases
- Experience deploying workflows to Production
- Experience supporting audit requests or change-control processes
- Familiarity with Zuora Billing, Zuora workflows, and sandbox/production environment processes
- Experience handling user access requests and role/security support (OneID)
What We Do
Lifted, an Upwork Company, is a B2B SaaS platform that helps enterprise organizations source, contract, manage, and pay contingent talent globally and compliantly. It supports multiple engagement models, including independent contractors, staff augmentation, and employer-of-record, while integrating with MSPs and VMSs to provide centralized visibility, spend control, and audit-ready compliance, delivering a white-labeled talent experience for hiring managers and contingent workforce programs.
