We are seeking a seasoned Zuora Billing & Revenue Solutions Architect for a full-time contract role supporting an already live Zuora environment. This role is focused on safely expanding platform capabilities, optimizing existing Zuora implementations, resolving complex production issues, and bridging technical teams with Finance and Controllership stakeholders.
The ideal consultant has deep hands-on experience across Zuora Billing and Zuora Revenue, strong understanding of revenue recognition processes, and the ability to communicate complex technical issues clearly to non-technical Finance stakeholders.
Enterprise experience strongly preferred.
Key Responsibilities
- Own architecture, configuration, optimization, and advanced troubleshooting across live Zuora Billing and Zuora Revenue environments.
- Design, configure, and deploy new pricing models, product catalogs, and revenue rules without disrupting existing production operations.
- Serve as a senior escalation point for complex billing, rating, revenue recognition, integration, and system architecture issues.
- Translate Finance and Controllership requirements, including ASC 606, IFRS 15, and month-end close policies, into practical Zuora configurations.
- Ensure reliable data flow and integration between Zuora and enterprise systems such as CRM, ERP, and financial platforms.
- Troubleshoot advanced issues involving APIs, middleware, billing logic, revenue processes, and enterprise integrations.
- Partner with technical teams and Finance stakeholders to support scalable, production-safe Zuora platform evolution.
QualificationsMust-Have Skills
* 3+ years of relevant experience in a mid-level systems administration, billing systems, or financial systems support role.
* Hands-on Zuora Administration experience.
* Familiarity with the Zuora UI.
* General billing knowledge.
* Ability to understand business requirements and accurately implement approved configuration changes within Zuora.
* Experience supporting configuration, administrative, or operational changes in business systems.
* Strong communication and interpersonal skills.
* Strong critical thinking skills.
* Enterprise experience strongly preferred.
Nice-to-Have Skills
* Experience with Zuora Revenue / RevPro.
* Experience supporting product catalog changes.
* Experience supporting invoice or credit memo template releases.
* Experience deploying workflows to Production.
* Experience supporting audit requests or change-control processes.
* Experience working with Finance, Sales, Product, or Engineering stakeholders.
Additional InformationRequired Tools & Platforms
* Zuora
* Zuora UI
* Zuora Billing
* Zuora Revenue / RevPro
* Zuora workflows
* Sandbox and Production environments
Location, Time & Engagement
* Remote contract role.
* Open to candidates in LATAM and the United States.
* Full-time allocation, 40 hours per week.
* Expected engagement through March 31, 2027.
Skills Required
- 3+ years relevant experience in systems administration, billing systems, or financial systems support.
- Hands-on Zuora administration experience.
- Familiarity with the Zuora UI.
- General billing knowledge.
- Ability to understand business requirements and accurately implement approved Zuora configuration changes.
- Experience supporting configuration, administrative, or operational changes in business systems.
- Strong communication and interpersonal skills.
- Strong critical thinking skills.
- Enterprise experience.
- Experience with Zuora Revenue / RevPro.
- Experience supporting product catalog changes.
- Experience supporting invoice or credit memo template releases.
- Experience deploying workflows to Production.
- Experience supporting audit requests or change-control processes.
- Experience working with Finance, Sales, Product, or Engineering stakeholders.
What We Do
Lifted, an Upwork Company, is a B2B SaaS platform that helps enterprise organizations source, contract, manage, and pay contingent talent globally and compliantly. It supports multiple engagement models, including independent contractors, staff augmentation, and employer-of-record, while integrating with MSPs and VMSs to provide centralized visibility, spend control, and audit-ready compliance, delivering a white-labeled talent experience for hiring managers and contingent workforce programs.
