10841 – Business Process Analyst II

Posted 14 Days Ago
Costa Mesa, CA, USA
In-Office
84K-120K Annually
Mid level
Automotive • Information Technology
The Role
Analyze and improve IVI business processes, manage navigation licensing and map purchases, support Mapcare invoicing, produce sales/purchase forecasts, and deliver business intelligence and strategic reports for North America.
Summary Generated by Built In

10841 – Business Process Analyst II 
Location: Costa Mesa, CA 

Company Overview 

Hyundai AutoEver America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive industry. As a key affiliate, we provide cutting-edge IT services and support to top brands including Kia, Genesis, Hyundai Translead, Hyundai Mobis, Hyundai Capital, and Glovis. 
 
HAEA offers a truly global and collaborative environment. Here, you’ll drive innovation, boost operational efficiency, and help shape the future of mobility for the Hyundai Motor Group. 
 
At HAEA, we understand that IT is the cornerstone of today’s fast-evolving digital world. By uniting all IT resources under one roof, we deliver consistent, top-quality solutions while serving as the crucial information link between Hyundai’s Global Headquarters and North American operations. 
 
If you’re passionate about technology and eager to make a real impact at a world-class company, Hyundai AutoEver America is the place to grow your career. Join us and be part of the transformation that’s driving the future of automotive innovation. 
Website: http://www.haeaus.com 

Role Overview 

The Business Process Analyst II supports the navigation business operations by managing software licensing, financial forecasting, contract administration, and procurement processes. This role provides data-driven insights to improve decision-making, supports customer invoicing and reconciliation, and contributes to strategic planning and research initiatives across North America. The position acts as a key liaison between headquarters, internal stakeholders, and external customers to ensure operational alignment and efficiency. 

Key Responsibilities 

  • Manage navigation software license operations including forecasting monthly sales and purchase data and controlling map purchase costs 

  • Analyze customer sales data to generate business intelligence insights for planning and decision-making 

  • Administer software license agreements including MSAs with headquarters and sublicense agreements with manufacturing entities 

  • Perform procurement activities including GR creation, PO review, and payment analysis 

  • Manage MapCare invoicing and monitor customer account balances across multiple divisions 

  • Develop and enhance vehicle research and strategic planning reports for North America 

  • Oversee contractual management of navigation-related information services 

Basic Qualifications 

  • Bachelor's degree in finance, Accounting, Business Engineering, or a related field 

  • 5–10 years of experience in accounting, finance, procurement, business planning, or related disciplines 

  • Proficiency in Microsoft Office including Excel and PowerPoint 

  • Experience using collaboration tools such as JIRA and Confluence 

  • Strong analytical, problem-solving, and communication skills 

  • Ability to influence stakeholders and work effectively with customers 

Preferred Qualifications 

  • Experience in the automotive industry 

  • Background in financial planning or business analysis 

  • Customer-focused mindset with strong negotiation skills 

  • Highly organized, detail-oriented, and self-driven with ability to meet deadlines 

Salary range:  $83,940 - $120,032 

In addition to a competitive salary, this position offers a fantastic benefits package that includes comprehensive medical/dental coverage, generous PTO, education assistance, and annual merit increase eligibility in a growth-focused work environment. 

Team Culture 

Our team thrives on collaboration, innovation, and continuous learning. We foster a supportive environment where every member is encouraged to share ideas and contribute to problem-solving. We value: 

  • Passion for Technology: We are enthusiastic about emerging technologies and their potential to transform the automotive industry. 

  • Agility: We work in an agile environment, adapting quickly to changes and continuously improving our processes. 

  • Teamwork: We believe in the power of teamwork and collaboration, supporting each other to achieve common goals. 

  • Growth: We prioritize personal and professional growth, offering opportunities for learning and development. 

  • Inclusivity: We maintain an inclusive culture where diverse perspectives are valued, and everyone feels welcome. 

Our Company adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (including pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by law. 

Skills Required

  • Bachelor's degree or equivalent experience
  • 3-5 years experience in quality assurance, engineering, or related field
  • Experience using collaboration tools (JIRA, Confluence)
  • Non-professional experience with Connected Car Services or OEM navigation systems
  • Experience in automotive business industry
  • Strong root-cause analysis skills
  • Knowledge of IT security
  • Proficiency with PowerPoint and MS Office, including Excel (above intermediate)
  • Strong client engagement, negotiation, and leadership skills
  • Excellent oral presentation and writing skills
  • Organized, detail-oriented, self-motivated, able to meet deadlines
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The Company
HQ: Fountain Valley, CA
489 Employees
Year Founded: 2005

What We Do

Welcome to Hyundai AutoEver America (HAEA) - An automotive information technology organization, committed to providing world-class technology services to its clients throughout North America. In today’s fast-paced global business environment, information technology is a necessity to build a competitive advantage with operational efficiencies and increase market share. With that understanding, Hyundai Motor Group established us in March 2005. Based in Orange County, California, Hyundai AutoEver America (HAEA) is an established, growing company and an affiliate of Hyundai Motor Group, a Fortune Global 500 Company. Hyundai AutoEver worldwide has more than 4,000+ IT experts working in 23 subsidiaries, as well as in various locations across eight countries. We are looking for people to help us make history and envision a new future. By consolidating all IT-related resources into one company, HAEA will be able to provide top-quality IT services to its Hyundai Motor Group companies and act as the information bridge between Global Headquarters and North America.

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