医療機器 安全管理業務

Posted Yesterday
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Tokyo, JPN
In-Office
Senior level
Healthtech • Robotics
The future of Intuitive is bright—and it will take curious, driven, and diverse team members to get us there.
The Role
Lead post-marketing vigilance and complaint handling for medical devices in Japan. Prepare and implement GVP, manage filings and communications with regulatory agencies (MHLW/PMDA), oversee outsourced contractors, maintain SOPs and documentation, support QA and continuous improvement of safety/quality processes, and manage package insert documentation and PMDA web updates.
Summary Generated by Built In
企業概要

Intuitiveでは、果たすべき使命に向けて皆で団結して取り組みます。当社は、低侵襲治療は生活をより豊かにする治療であると考えています。独創性とインテリジェントなテクノロジーを通じて医師の潜在能力を広げ、制約なく治療できるようにします。

私たちは、ロボット支援手術におけるパイオニアであり市場リーダーとして、インクルーシブで多様性のあるチームの育成に努め、変化を生み出すことに尽力しています。25年以上にわたり、世界中の病院や医療チームと協力して、ヘルスケアのいくつかの最も困難な課題の解決を支援し、可能なことを前に進めてきました。

Intuitiveは、さまざまなバックグラウンドを持つ優秀な人材の努力によって成り立っています。優れたアイデアはどこからでも得られると信じ、私たちは、思考の多様性と相互の尊重に根差したインクルーシブな文化の醸成に努めます。また、包摂性(インクルージョン)を持ってチームメンバーを指導し、ありのままの自分で最高の仕事ができるよう力づけます。

変化を生み出すことを望む情熱的な人々が、当社の文化の原動力となっています。私たちのチームメンバーは、誠実さを重視し、高い学習能力と物事をやり遂げるエネルギーを持ち、当社が新しい考え方ができるよう多様な実体験をもたらします。私たちは、チームメンバーが引き続き当社の使命を遂行し、最大限の可能性を実現できるよう、積極的に投資して彼らの長期的な成長をサポートします。

医療従事者と患者さんのグローバルなコミュニティを目指して大きく躍進しようと尽力しているチームの一員になってください。一緒に、低侵襲治療の向上に取り組みましょう。

求人内容

Primary Function of Position:

The Senior Safety Control Specialist is responsible to insure timely post-marketing filings (GVP) and complaint handling filings. Maintain post marketing and complaint handling documentation with necessary filings and communications to appropriate parties. Communicate with government / regulatory agencies on a local basis. Support the quality management activity in cooperation with QA team. Prepare and maintain SOP for post-marketing filing, complaint handling and quality management.

 

Roles and Responsibilities:

  • Preparation and implementation of GVP in compliance with Japanese PAL.
  • Collection and first reviewer of local and overseas post-marketing safety information.
  • Review / approve the evaluation of local and overseas post-marketing safety information.
  • Manage an outsourced contractor daily work.
  • Complaint handling management for filings and prepare the customer letter.
  • Communication with head office on complaint cases for preparation of customer letter.
  • Support quality management activity and work with QA team to maintain the appropriate quality management system.
  • Prepare and maintain the appropriate SOP for post-marketing filing, complaint handling and quality management in a timely manner.
  • Continuous improvement and management of the safety/quality assurance process in accordance with Intuitive Surgical Product Development Process.
  • Work directly with regulatory agencies on safety/quality issues and submissions.
  • Documentation of Package Insert and PMDA web maintenance of Package Insert

資格

Skill/Job Requirements:

  • Educated and trained for post-marketing and/or quality management duties.
  • Excellent ability to work in cross-functional environments.
  • Strong verbal and written communication skills, proven ability to translate technical documentation into effective regulatory documents.
  • 3-5 years’ Experience working directly with the MHLW and other governmental agencies on Post marketing matters and/or Quality assurance matters.
  • Friendly, positive attitude which fosters cooperation.
  • Careful documentation of every step in a field action.
  • Careful follow up of information sent to users and regulatory agencies.
  • Understanding of Japan and international regulations regarding medical device safety / quality management.

その他の情報

当社は、法令に従い、全ての応募者について、その適性と能力のみを基準として公正に採用選考を行います。

Skills Required

  • Education and training for post-marketing and/or quality management duties
  • Ability to work effectively in cross-functional environments
  • Strong verbal and written communication; translate technical documentation into regulatory documents
  • 3-5 years' experience working directly with MHLW and other governmental agencies on post-marketing or quality assurance matters
  • Understanding of Japan and international regulations regarding medical device safety and quality management
  • Careful documentation of every step in field actions and follow-up with users and regulatory agencies
  • Experience preparing and maintaining SOPs for post-marketing filing, complaint handling, and quality management
  • Experience managing outsourced contractors' daily work
  • Ability to prepare customer letters and communicate complaint cases with head office

Intuitive Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Intuitive and has not been reviewed or approved by Intuitive.

  • Healthcare Strength Healthcare coverage appears broad and modern, including medical/dental/vision, telehealth, second-opinion services, fertility support, and condition-specific programs. Mental health support is positioned as strong, including access to free counseling sessions and a dedicated counseling service.
  • Wellbeing & Lifestyle Benefits Wellbeing and lifestyle offerings extend beyond core insurance, with initiatives such as vaccination clinics, fitness memberships, stress-reduction programs, and employee assistance programs. Additional lifestyle perks include curated discounts, pet insurance, identity theft prevention, and paid volunteer time.
  • Flexible Benefits Flexibility is supported through flexible work schedules and telecommuting options that can help with work-life integration. Benefit availability is described as variable by country, campus, and role, implying a menu that changes by eligibility and location.

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The Company
HQ: Sunnyvale, CA
12,000 Employees
Year Founded: 1995

What We Do

Intuitive (Nasdaq: ISRG), headquartered in Sunnyvale, Calif., is a global technology leader in minimally invasive care and the pioneer of robotic-assisted surgery. At Intuitive, we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. Intuitive brings more than two decades of leadership in robotic-assisted surgical technology and solutions to its offerings, and develops, manufactures, and markets the da Vinci surgical system and the Ion endoluminal system.

Why Work With Us

We bring together the thinkers and doers; those who pursue excellence and are energized by discovering ways to do what can’t yet be done. We question, we test, we challenge each other and the status quo until we see the impact we’ve made, until we’ve set a new standard for minimally invasive care. We revel momentarily in our achievements before sta

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