エンジニアによる化学分析機器の据付、点検、修理等の作業報告書番号の発番
エンジニアからの連絡を受けて修理見積書を作成し、販売店・お客様に提出
点検、修理作業などに必要な部品の手配とお客様のニーズに応じた発送手続き
国内および海外の倉庫における部品の在庫を確認。作業日と納期を考慮して手配し、入庫状況を確認。納期状況によって早急な出荷をエスカレーション。
部品の発送のみで修理が完了する場合、お客様にコンタクトして修理完了を確認し、作業報告書番号をクローズ
専門分野内の直接的な問題、課題を解決
複雑な顧客サービス案件に対するアプローチを決定
エントリーレベルのメンバーに対するバディ
同部署のスケジュールコーディネータのバックアップ
PCによる業務系システム操作
Microsoft Office系ソフト操作
コミュニケーション(日本語・英語) TOEIC500点程度
顧客第一主義のマインド
電話対応
プロジェクトへの参加および1～3年の経験
Additional Details
This job has a full time weekly schedule. It includes the option to work remotely.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.Travel Required: OccasionalShift: DayDuration: No End DateJob Function: Services & SupportSkills Required
- PCによる業務系システム操作
- Microsoft Office系ソフト操作
- コミュニケーション(日本語・英語) TOEIC500点程度
- 顧客第一主義のマインド
- 電話対応
- プロジェクトへの参加および1～3年の経験
Agilent Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Agilent Technologies and has not been reviewed or approved by Agilent Technologies.
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Retirement Support — The core U.S. package highlights a generous 401(k) match as a strength. Retirement programs are positioned as competitive within the company’s total rewards.
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Equity Value & Accessibility — An Employee Stock Purchase Plan at a discount provides accessible equity and augments total compensation. Ownership opportunities are presented as a notable advantage alongside retirement benefits.
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Leave & Time Off Breadth — Flexible Time Off, company holidays, a personal holiday, and paid volunteer time create a broad leave offering. Time off can accrue into multiple weeks in the first year, supporting flexibility.
Agilent Technologies Insights
What We Do
Analytical scientists and clinical researchers worldwide rely on Agilent to help fulfill their most complex laboratory demands. Our instruments, software, services and consumables address the full range of scientific and laboratory management needs—so our customers can do what they do best: improve the world around us. Whether a laboratory is engaged in environmental testing, academic research, medical diagnostics, pharmaceuticals, petrochemicals or food testing, Agilent provides laboratory solutions to meet their full spectrum of needs. We work closely with customers to help address global trends that impact human health and the environment, and to anticipate future scientific needs. Our solutions improve the efficiency of the entire laboratory, from sample prep to data interpretation and management. Customers trust Agilent for solutions that enable insights...for a better world.
