消金業務/消金業務主管

Reposted One Month Ago
Be an Early Applicant
Hiring Remotely in Taipei, TWN
Remote
Entry level
Fintech • Information Technology • Software • Financial Services
The Role
Multiple consumer-finance roles focused on in-office phone sales and customer service: promote and process credit cards, personal loans, bill installment, mortgage retention and payroll account services; handle inquiries, follow bank procedures, work targets/KPIs, support on-site booths and account openings, provide product explanations and post-sale service, and collaborate with teams to meet sales goals.
Summary Generated by Built In

TM Loan 信貸電銷業務專員

JD

1. 內勤電話行銷人員

2. 卡友信用貸款申辦業務

3. 專屬卡友名單,保障客戶來源

4. 優渥薪資:保障底薪與高獎金

Qualification

1. 高中職同等學歷畢業

2. 無論資格背景, 只要思考邏輯佳 , 態度積極具企圖心, 抗壓性高, 想挑戰高薪( 無相關經驗亦歡迎).

3. 若有相關一年以上工作經驗尤佳, 歡迎挑戰高薪本行具備完整良好的升遷制度

4. 具電話基本應對能力/ 口齒清晰/ 國台語流利

5. 學歷要求( 高中/ 專科/ 大學)

6. 具備良好的團隊合作能力,能夠與同事協力達成公司目標

7. 歡迎新鮮人

DS Cards 信用卡業務 ( 台北/新竹/ 台中/ 台南/ 高雄)

JD

1. 協助客戶申辦信用卡服務,包括了解客戶需求、解答疑問、處理申請和卡片相關問題

2. 透過攤位駐點、展覽、企業團辦或陌生開發等管道推廣本行信用卡

3. 需配合公司攤位排班、輪休

4. 保障底薪與高業績獎金

Qualification

1. 高中職同等學歷畢業

2. 具備服務業經驗一年以上,有銀行或金融機構工作經驗尤佳

3. 個性外向,口齒清晰,擁有良好的溝通技巧和人際關係

4. 思考邏輯佳、態度積極、具企圖心、能承受業績壓力

5. 能配合輪班工作,包括週末和節假日

6. 具機車駕照尤佳

7. 歡迎新鮮人

RT 客戶關係維護服務專員

JD

信用卡

1. 電話聯絡線上服務和客戶關係維護,說明信用卡權益和活動。

2. 客戶來電接聽並處理信用卡挽留。

3. 解決客戶於信用卡商品等相關問題和要求。

信貸

1. 提供既有信貸客戶來電各項貸後諮詢服務、產品解說及關係維護,並適時進行推廣。

2. 各項信貸專案推廣及拓展既有信貸增貸作業

Qualification

1. 無論資格背景, 只要思考邏輯佳 , 態度積極具企圖心, 抗壓性高, 想挑戰高薪( 無相關經驗亦歡迎)

2. 年以上銀行客戶服務或其他產業電話客戶服務經驗尤佳

3. 具電話基本應對能力/ 口齒清晰/ 國台語流利

4. 學歷要求( 專科/ 大學)

5. 具備良好的團隊合作能力,能夠與同事協力達成公司目標

6. 歡迎新鮮人

信用卡電銷業務專員

1. 由公司提供豐富的名單資源,外撥電話邀請客戶申辦信用卡與公司指定商品,說明商品     權益及相關注意事項並協助客戶完成後續申辦流程。 2. 對於客戶所提產品疑問提供正確解說,處理客戶抱怨事項。 3. 完成公司指派工作項目,並達成各項目標與KPI。

Qualification

1. 高中職(含)以上畢業。 2. 具有信用卡客戶服務或申辦信用卡或電銷經驗尤佳。 3. 嚴格遵守銀行的作業流程,與銀行所要求的相關準則與措施。 4. 具備良好的客戶溝通與行銷技巧,抗壓性強,努力達成業績目標

SBI 信用卡帳單分期業務專員

JD

1. 內勤電話行銷人員

2. 透過電話推廣信用卡帳單分期業務。

3. 專屬卡友名單,保障客戶來源

Qualification

1. 無論資格背景,只要思考邏輯佳、具企圖心、抗壓性佳者、有志成為全方位電話行銷專員,均歡迎應徵面試

2. 具電話基本應對能力、國台語流利

3. 公司提供完整、紮實的教育訓練,可學習到全方位金融服務業的專業知識

4. 具任何電話經驗者尤佳( 市調、招商、業助、招募、招生等)

HAS 房貸業務專員 ( 台北/ 新竹)

JD

1. 承辦符合公司規定的房屋貸款客戶。

2. 拓展房屋貸款通路並建立良好的貸款來源關係。

3. 參與策略性的促銷暨行銷活動。

4. 遵守銀行內部暨外部之工作準則。

Qualification

1. 具一年( 含) 以上房屋貸款產品暨銷售經驗優先考量。

2. 個性主動積極,喜歡團隊業務合作夥伴。

3. 喜好作業快速的工作環境。

4. 基本的電腦 Office 操作。

Payroll RM 薪轉客戶開發關係經理( 台北)

JD

1. As the coordinator between IBG RM, CBG branch and T&O Ops for payroll account opening arrangement.

2. Schedule on site A/C opening with payroll company.

3. Liaise with credit card sales for xsell.

4. End to end on site account opening, including DAO upgrade handling.

5. Introduce payroll package in employees meeting, not only introduce payroll A/C benefits, but also overall CBG products benefits, such as credit card, Treasures and loan privileges... etc.

6. Referral potential Treasures to branch RM.

7.Prospect for new business opportunities within the payroll services market through various channels including cold calling, email campaigns, networking events, and industry conferences.

Qualification

1.University graduation

2.2-4 years of working experience in banking or service industry

3.Good interpersonal and strong communication skills

4.Customer and service orientation

5.Work experience in payroll account opening business will be a plus.

Retention 房貸客戶維護增貸專員( 台北)

JD

Job Purpose

1. 為房貸既有客戶提供增貸服務.

2. 提供客戶好的服務 , 處理溝通房貸問題,以達客戶需求滿意. 維繫良好關係 .

Key Accountabilities

1. 擔任房貸既有客戶增貸服務,達到既定的 KPI

2. 與 Retention 團隊合作,為內部和外部客戶提供優質的服務,無投訴

3. 確保 Retention 團隊內的所有營運支援工作流程均實施適當的內部控制,以保護銀行免受潛在聲譽風險; 營運欺詐和/ 或財務風險暴露。

4、為新產品的成功上市提供一切營運支援。

5. 幫助解決與房貸客戶相關的問題,並及時回報任何潛在的重大問題。

Job Duties & responsibilities

1. 提供房貸既有客戶增貸服務 房貸帳戶變更轉換服務。

2. 協助解決房貸客戶相關問題,並及時回報任何潛在的重大問題

3. 確保適當的內部控制措施到 ,防範操作風險

Qualification

1. 處理既有房貸客戶來電增貸業務

2. 良好溝通能力 , 有服務熱忱 , 具電話行銷經驗佳

3. 專科以上畢業 , 2 年以上工作經驗

Location:

Dehui 7F

Job:

Product Sales

Schedule:

Regular

Employee Status:

Skills Required

  • High school / vocational diploma or above
  • Clear verbal phone communication and articulation
  • Fluent Mandarin and Taiwanese (國台語流利)
  • Strong logical thinking, proactive attitude, high stress tolerance
  • Ability to follow bank procedures, compliance and operational controls
  • Willingness to work shifts, weekends and company booth schedules
  • Basic Office (computer) skills
  • Customer service or telemarketing experience (1+ year)
  • Banking or financial industry experience (1+ year)
  • Motorbike license (for field/booth positions)
  • 2-4 years banking or service experience (Payroll RM role)
  • Teamwork and collaboration to achieve company targets
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The Company
41,000 Employees
Year Founded: 1968

What We Do

DBS Bank is a leading financial services group in Asia, headquartered in Singapore. It provides a full range of consumer, SME, and corporate banking services. The bank is recognized for its digital innovation, having been named 'World's Best Digital Bank' and 'World's Best Bank' by various publications. It also operates the DBS Foundation, which supports social enterprises and community initiatives, reflecting its commitment to creating impact beyond traditional banking.

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