At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.
And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.
Sound like you? Then read on.
About the Role
专员, 团险理赔岗1. 完成理赔审核权限范围内的理赔案件审核或复核
2. 确保日常工作达到服务标准，包括案件量、时效、品质及客户满意度
3. 参与理赔审核操作规则制定
4. 参与组内新同事带教指导
岗位要求：
• 大学本科以上学历，医学或法律专业 为佳
• 3年及以上理赔审核工作经历
• 有理赔投诉处理、反欺诈专项工作经验者优先
• 客户导向、具有团队合作精神和良好沟通能力
• 高效的问题解决能力
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
Skills Required
- Bachelor's degree or above
- Degree in Medicine or Law
- 3+ years of claims review experience
- Experience in claims complaint handling and anti-fraud work
- Customer-oriented with teamwork and good communication skills
- Efficient problem-solving ability
What We Do
AIA Group Limited is a multinational insurance and financial services corporation headquartered in Hong Kong, providing life insurance, savings, and health protection products across the Asia-Pacific region.
