Teams at Zinier

Senior individual-contributor leading resolution of Sev1/Sev2 incidents, defining investigation frameworks, driving observability and reliability improvements, partnering with engineering on architecture, mentoring support engineers, and owning RCA, runbooks and executive incident briefings.

Build and own Zinier’s AWS-based medallion data platform, including canonical data models, CDC pipelines, ETL transformations, dimensional schemas, tenant isolation, governance, lineage, and self-service BI. Migrate divergent client schemas into a unified model, enable QuickSight reporting, and establish clean historical data foundations for AI/ML. Collaborate with Product, Solutions, Engineering, Customer Success, and AI teams while balancing scalable architecture with hands-on implementation and troubleshooting.

Own Zinier’s data and AI product strategy, roadmap, and lifecycle. Define data requirements and products, including warehouses and lakes; write engineering-ready epics and stories; challenge architecture decisions; drive analytics for AI and agent interfaces; and coordinate with Platform, Engineering, Design, Security, and Legal in a global Scrum environment.