Teams at Zinier

Senior individual-contributor leading resolution of Sev1/Sev2 incidents, defining investigation frameworks, driving observability and reliability improvements, partnering with engineering on architecture, mentoring support engineers, and owning RCA, runbooks and executive incident briefings.

The Enterprise Sales Director will manage the full sales cycle for enterprise accounts, drive revenue growth, and collaborate across teams to enhance customer success.

Provide L1/L2 technical support for the Zinier platform: monitor and respond to customers, diagnose workflow/API/data issues, analyse logs and JSON payloads, resolve or escalate incidents, file deployment requests, contribute documentation, participate in on-call and weekend rotations, and engage in continual product training.