Zifo Benefits Overview

Supports scientific platform implementations and digital transformation initiatives by gathering and validating requirements, analyzing business processes, creating user stories and project artifacts, supporting testing and validation, troubleshooting defects, and assisting with implementation, change management, and user adoption. Collaborates with consultants, developers, project managers, product owners, and life sciences customers across laboratory informatics and scientific data management projects.

Oversee Benchling implementations for life sciences customers by gathering scientific workflow requirements, designing scalable data models and configurations, coordinating implementation partners, validating solutions, leading testing and user acceptance, and supporting rollout, training, documentation, and adoption. Serve as a trusted advisor to scientific and technical stakeholders while promoting Benchling best practices and long-term data strategy.

Provides technical support and automation services for laboratory instruments and robotic systems. Responsibilities include installing, operating, maintaining, troubleshooting, scripting, validating, and modifying liquid handlers, plate readers, washers, dispensers, and integrated automation platforms. The role develops methods, performs preventative maintenance and testing, trains users, documents procedures, supports compliance, and collaborates with scientific and engineering teams to improve research workflows.