Zero Hash Benefits Overview

Provide high-volume B2C and B2B support through email and phone, resolving KYC, digital asset transaction, and account issues. Investigate logs, dashboards, and transaction flows to identify root causes, communicate clearly, manage escalations, and own cases through resolution. Contribute to runbooks, workflow improvements, and team operations while working U.S. business hours from the Philippines.

Own zerohash’s ecosystem thesis and lead strategic partnerships with blockchain networks, token issuers, foundations, and infrastructure providers. Source, negotiate, and close complex commercial agreements, then drive integrations through Product and Engineering to launch. Translate onchain infrastructure for institutional leaders, represent the company publicly, manage ecosystem performance, and align partnerships with product and revenue goals. Build the function and team over time.

Leads zerohash’s global digital asset liquidity and exchange services across CLOB and RFQ systems. Responsibilities include developing liquidity strategies, managing market maker and stablecoin issuer relationships, overseeing OTC operations, asset listings, settlement optimization, monitoring market quality, mitigating liquidity risks, ensuring regulatory compliance, and reporting recommendations to executives. The role builds teams and processes, scales liquidity operations globally, coordinates cross-functional stakeholders, and drives technology adoption within the business.