Jobs at Zepz

Manage globally distributed Corporate IT operations and engineering teams supporting end-user computing, collaboration tools, IAM, access controls, and service desk functions. Establish operational best practices, monitor KPIs, optimize joiner-mover-leaver processes, manage suppliers and IT costs, support compliance, and drive automation and technology adoption. Mentor staff, partner with senior leadership, and deliver reliable 18/7 support across the organization.

Own the end-to-end delivery of iOS identity and onboarding experiences, from technical design through production monitoring. Improve architecture, modularity, testing, CI/CD, release reliability, security, and diagnostic practices across a large codebase. Collaborate with Product, Design, Compliance, and engineering leaders to solve ambiguous problems and deliver regulated fintech features. Mentor engineers, influence technical standards, and support customer-focused improvements across signup, authentication, and KYC flows.

Manages a Financial Crime Operations team handling transaction monitoring, sanctions and PEP screening, AML, CTF, enhanced due diligence, and suspicious activity investigations. The role oversees people management, performance, quality, KPIs, regulatory compliance, process improvements, stakeholder engagement, and data-driven operational decisions. Candidates need compliance or fraud experience in international banking or payments, plus knowledge of screening, transaction monitoring, and suspicious activity investigations.

Own the lifecycle marketing program for WorldRemit and Sendwave, covering onboarding, activation, retention, reactivation, and cross-sell. Build and optimize multi-channel campaigns in CRM platforms using behavioral segmentation, personalization, testing, and triggered journeys. Partner with Data, Engineering, Product, Brand, Finance, and Compliance while measuring incremental transactions, revenue, costs, margin, and retention. Lead promotional activity and serve as the internal CRM platform expert.

Lead end-to-end product design for mobile-first, consumer-facing financial products serving migrants. Discover opportunities, conduct research, define user flows, prototype with Figma and AI-assisted tools, create scalable UI, contribute to design systems, and collaborate with product managers, engineers, researchers, and stakeholders. Use data to evaluate outcomes, communicate design decisions, support product strategy, and help improve design processes across global brands.

Owns the APAC regional P&L and commercial performance, including revenue, customer acquisition cost, customer growth, unit economics, and lifetime value. Sets corridor targets, investment plans, and regional commercial strategy while partnering with Marketing, Business Development, and Data Insights. Builds business cases, financial models, reporting frameworks, and operating rhythms, influences senior stakeholders, and drives profitable growth across international money-transfer markets.

Conduct quality control reviews of AML alerts, KYC/KYB onboarding, transaction monitoring, sanctions screening, and enhanced due diligence files. Ensure compliance with BSA, FinCEN, OFAC, USA PATRIOT Act, and state money transmitter regulations. Identify errors and procedural gaps, perform root cause analysis, provide remediation feedback, maintain QC metrics and dashboards, and improve compliance methodologies and training.

Leads business development and market expansion across West and Central Africa’s XOF and XAF zones. Identifies new corridors, negotiates partnerships with banks, payment aggregators, and mobile money operators, and structures complex remittance, payments, treasury, and FX deals. Optimizes commercial agreements, manages regulatory and executive relationships, develops data-driven business cases, and monitors corridor performance, pricing, liquidity, and risk. Requires extensive regional expertise, English and French fluency, strong negotiation skills, and 7–10 years of relevant experience.

Drives Zepz’s MENA expansion through new market launches, remittance corridor growth, strategic partnerships, complex deal negotiation, and commercial optimization. Builds relationships with banks, aggregators, exchange houses, regulators, and digital wallets across GCC and North Africa. Develops business cases, manages FX and liquidity considerations, navigates regional regulatory environments, and analyzes corridor performance to improve margins and transaction volumes.

Build and maintain front-end, full-stack, and mobile applications supporting financial crime workflows. Develop scalable cloud-native services, improve AML and customer screening systems, monitor operational and business metrics, and collaborate with product and engineering teams. The role requires secure, well-tested, maintainable software and contributes to preventing fraud, money laundering, KYC violations, and sanctions breaches.

Zepz invites technology and engineering professionals to join its talent community for future opportunities. The company seeks mission-driven, adaptable builders who enjoy problem-solving, learning, ownership, transparent communication, and working in a fast-paced, remote-first environment supporting global financial access.

Leads the transformation of global financial crime operations by building SOPs, queue management, productivity standards, quality assurance frameworks, and governance processes. Owns the Fincrime case management system, operational data quality, capacity planning, SLA performance, regulatory reporting readiness, and cross-time-zone leadership coverage. Partners with Product and Compliance teams, manages direct reports, drives continuous improvement, and oversees AML controls including transaction monitoring, sanctions screening, customer risk reviews, and SAR workflows.

Own and scale global paid acquisition across WorldRemit and Sendwave, managing multi-million-pound budgets and a team of five. Set channel strategy, optimize customer acquisition and revenue performance, lead experimentation, oversee attribution and measurement, and identify growth opportunities. Partner with Product, CRM, Data Science, Brand, Finance, Legal, and agencies to improve CAC, ROAS, LTV:CAC, and campaign effectiveness across markets.

Manage a team of financial crime analysts conducting KYC, fraud, AML, and CTF reviews. Oversee staffing, performance, quality, KPIs, regulatory compliance, process improvements, and stakeholder collaboration. Use data-driven insights to enhance operational effectiveness, support new processes and systems, coach team members, and ensure customer and company objectives are met. The role also requires practical AI-tool usage, strong AI literacy, responsible handling of sensitive data, and experience in compliance or fraud within international banking or payments.

Analyze transactional data to detect and prevent financial crime, manage AML alerts, build SQL-based models and dashboards, and improve transaction monitoring and customer risk-rating controls. The role owns financial crime operations capacity planning, models scenarios, identifies data-led improvements, and presents insights to business leaders while collaborating with Product, Compliance, and cross-functional stakeholders.

Build and support payment systems for global money movement. Investigate transaction issues using databases, logs, and traces; create internal control-center applications and dashboards with Retool; develop backend APIs and service logic in Java, Python, and PostgreSQL; ensure secure, accurate data flow; and automate operational workflows using low-code and AI tools.

Build and own React Native identity and onboarding experiences used by millions of customers. Responsibilities include technical design, feature delivery, testing, CI/CD, deployments, monitoring, feature flagging, phased rollouts, and rollback planning. The role partners with Product, Design, Compliance, and Risk to deliver secure, regulated fintech experiences while improving architecture, test coverage, and release quality. Engineers will also navigate legacy systems, communicate through design documents and post-mortems, and apply AI tools responsibly.

Own FinCrime product strategy and delivery across AML, PEP, sanctions, customer verification, transaction monitoring, and related AI and crypto capabilities. Manage global stakeholder and vendor relationships, integrations, regulatory deadlines, feature rollouts, product metrics, and end-to-end lifecycle execution across 50 countries. Partner with compliance, engineering, and design to deliver scalable, compliant customer experiences.

Monitor customer activity for potential financial crime, investigate suspicious behavior, conduct AML, fraud, KYC, screening, and due diligence reviews, and escalate concerns appropriately. Prepare suspicious activity narratives, support enhanced due diligence and reputational risk investigations, and assist with Financial Crime Operations projects. The role requires strong analytical, investigative, communication, organizational, and critical-thinking skills, familiarity with Excel and AML/KYC guidelines, English fluency, schedule flexibility, and onsite work.

Zepz is building a talent community for future back-office functions and operations opportunities. The company seeks mission-driven, adaptable professionals who solve problems, communicate transparently, take ownership, learn continuously, and perform effectively in a fast-paced, remote-first global environment supporting cross-border financial services.