Jobs at Zepz

Leads Zepz’s global outsourcing governance and intra-group service management across regulated entities and jurisdictions. Owns outsourcing frameworks, policies, lifecycle standards, registers, service catalogues, agreements, SLAs, KPIs, KRIs, exit planning, reporting, and escalation processes. Coordinates with Risk, Compliance, Legal, TPRM, Technology, and local outsourcing managers; supports audits and supervisory inspections; and drives consistent implementation, performance improvement, and regulatory alignment with EBA Outsourcing Guidelines and DORA.

Leads Zepz’s enterprise AML/CFT framework, including risk assessments, regulatory alignment, control oversight, transaction analysis, suspicious activity reporting to CTIF-CFI, monitoring, governance, and regulatory liaison activities. Advises executives and the Board, delivers AML training, and manages AML Analysts while ensuring accurate and timely compliance filings. Requires deep knowledge of Belgian AML regulations, autonomous decision-making, strong financial crime analysis, leadership, and executive communication skills.

Investigate complex financial crime alerts involving money laundering, fraud, sanctions evasion, and other typologies. Perform CDD and EDD, assess transaction and customer risk, document defensible case decisions, and support SAR/STR filings. Provide feedback to Risk and Product Engineering teams to improve AI-driven detection models, track emerging threats, coach peers, and maintain productivity and quality standards.

Own full-cycle global recruitment across technology and fintech functions, including sourcing, screening, interviewing, pipeline development, stakeholder advising, offer negotiation, and onboarding. Use ATS platforms, recruitment analytics, generative AI, and modern sourcing methods to improve hiring velocity, candidate quality, diversity, and experience. Partner with business leaders across international markets and provide talent-market intelligence and strategic hiring insights.

Provide dedicated dual executive support to the CPTO and CRCO, managing complex calendars, inboxes, travel, meetings, briefing materials, offsites, and executive events. Coordinate priorities, track deliverables, protect executive time, and provide cross-functional support within a collaborative EA team. The role requires strong Google Workspace expertise, proactive task ownership, adaptability, and practical AI literacy in a fast-paced fintech environment.

Lead US FP&A and regulatory finance for a high-growth payments company. Own budgeting, forecasting, financial modeling, cost-center reporting, audited financial statements, SOX-level controls, state regulatory filings, licensing examinations, and regulator relationships. Partner with executives and cross-functional teams to translate financial data into strategic insights, improve cost efficiency, strengthen compliance, and scale the US finance function.

Provides first-line employee relations support, manages disciplinary, grievance, performance, probation, and review processes, and maintains accurate case documentation. Owns recurring People processes in HiBob, produces headcount and ER reporting, supports manager self-service, maintains policies and guides, and identifies process improvements. The role partners with People Business Partners across the organization, particularly supporting Product and Engineering teams, while applying employment law fundamentals and responsible AI practices.

Build and maintain scalable backend payment systems covering payment methods, fund capture, recipient creation, orchestration, transaction records, and fiat and crypto wallets. Improve secure payment flows across products, ensure observability through dashboards and alerting, and collaborate with backend, mobile, and full-stack teams. The role requires ownership of reliable, well-tested, maintainable APIs and services supporting high-volume cross-border money movement.

Performs daily, monthly, and year-end cash-in-transit reconciliations; investigates outstanding items with internal teams, banks, acquirers, and external parties; posts journals and adjustments; supports audits; and identifies opportunities to improve reconciliation processes, reporting, controls, and automation. The role also handles transaction data, foreign currency activity, and payment settlement information.

Leads marketing growth for Zepz’s Australia remittance market, focusing on user acquisition, retention, media buying, partnerships, diaspora community engagement, and brand representation. The role develops channel strategies, negotiates influencer and media partnerships, manages campaigns and events, tests acquisition initiatives, analyzes performance, and collaborates with regional and product marketing teams. Travel of up to 20% and some evening or weekend work are required.

Oversee payment transaction escalations, investigate payout issues, monitor partner performance, communicate with internal teams and external partners, identify operational trends, and improve processes for efficiency and scale. The role requires analytical problem-solving, strong organization, English communication, data and AI literacy, and flexibility to work rotating shifts in Cebu.

Build and operate high-throughput backend services for financial crime detection across WorldRemit and Sendwave. Responsibilities include developing alerting, screening, risk-rating, and agentic AI investigation workflows; integrating third-party compliance platforms; improving observability, reliability, and auditability; collaborating with compliance teams; reviewing designs and code; and participating in on-call production support. The role requires strong Java and Spring expertise, event-driven systems experience, and familiarity with cloud and infrastructure tooling.

Lead and execute risk-based internal audits across operational, regulatory, financial, and technology processes for a global fintech. Assess controls, identify risks and root causes, provide practical recommendations, and deliver assurance across safeguarding, AML, consumer protection, data privacy, and regulatory reporting. Partner with stakeholders across multiple lines of defense, support remediation and audit planning, and use data analytics, automation, and AI-enabled techniques to improve audit effectiveness.

Senior Product Manager responsible for FinCrime product strategy and delivery across fraud prevention, scams, payment risk, vendor integrations, and cryptocurrency-related products. Owns the full product lifecycle, global feature rollouts, stakeholder management, metrics, regulatory alignment, and customer experience. The role requires hands-on experience with fraud analytics, risk and financial modeling, machine learning, AI tools, APIs, payment systems, and financial-services compliance.

Partners with stakeholders to provide financial insights, manage cost-centre reporting, deliver forecasts, track budgets, and improve cost efficiency. The role analyzes financial data, communicates performance narratives to leadership, advises on business decisions, improves reporting processes, and identifies opportunities to increase profitability. It requires a qualified accountant with strong analytical, collaboration, influencing, forecasting, and AI-literacy skills.

Develop marketing effectiveness analytics using Marketing Mix Modeling, attribution, customer lifetime value, experimentation, and causal inference. Build automated, scalable model pipelines, insight-ready datasets, and self-serve dashboards. Analyze campaigns, support marketing strategy, communicate findings to executives, and lead high-impact projects independently while collaborating cross-functionally.

Own the FinCrime product strategy and delivery across Zepz’s remittance brands, focusing on AML, PEP, sanctions, customer verification, transaction monitoring, AI, and crypto initiatives. Manage stakeholders across 50 countries, vendors, integrations, regulatory deadlines, global feature rollouts, product metrics, and end-to-end digital product development. Collaborate with compliance, engineering, design, and senior leadership to deliver scalable, compliant customer experiences.

Leads Zepz’s global financial crime product strategy across AML, sanctions, fraud controls, and typology analysis. Owns the roadmap, OKRs, KPIs, regulatory outcomes, vendor partnerships, and budget planning while reducing false positives and customer friction. Partners with Engineering, Product, Compliance, and Customer Operations, engages regulators, evaluates AI/ML solutions, and leads transformation and control-maturity initiatives. Coaches senior managers while contributing hands-on as a player-coach.

The Senior Marketing Data Scientist will measure and optimize marketing performance using marketing mix modeling, attribution, customer lifetime value analysis, experimentation, and causal inference. Responsibilities include building scalable data pipelines, automating model deployment and monitoring, creating dashboards, analyzing campaigns, and communicating insights to executives. The role requires strong Python and SQL skills, experience with open-source marketing mix models, marketing analytics expertise, and the ability to lead projects independently.

Respond to and investigate security incidents, manage threat and vulnerability programs, operate SIEM and EDR tooling, develop incident response runbooks, automate security workflows, lead phishing and security awareness campaigns, and support purple team exercises. The role also owns vulnerability reporting, remediation metrics, stakeholder communication, and continuous improvement of security operations.