Zensurance Benefits Overview

Lead end-to-end UX design for customer-facing and internal insurance applications, from research and discovery through prototyping, launch, and optimization. Simplify complex insurance workflows, create service blueprints, use analytics and A/B testing, collaborate with product and engineering teams, evolve the design system, ensure accessibility, and mentor junior and intermediate designers.

Serve as the Tier 3 technical escalation owner: diagnose and fix code-level production issues across Node/TypeScript/AWS systems, deploy fixes, build runbooks, analyze incident trends, drive process improvements, and mentor the Application Support team.

Own and maintain data platform infrastructure: provision Snowflake via Terraform, build CI/CD for dbt, implement data quality and observability, extend the OpenMetadata catalog, create developer tooling and reproducible environments, and ensure secure, production-ready data pipelines.