Teams at Zenput

As a Support Analyst, you'll resolve customer issues on the CrunchTime platform, analyze data discrepancies, and support account management with technical insights.

Lead and scale the Customer Success organization to drive retention, expansion, and customer value. Build processes, KPIs, segmentation, and lifecycle programs; partner with Sales, Product, and Support; recruit and develop leaders; improve forecasting, customer health, and expansion outcomes to support rapid company growth.

Lead 1-2 engineering teams (4–10 engineers), own talent lifecycle, partner with product to balance features and technical debt, drive design reviews, enforce TDD/CI/CD and automation, use Agile to deliver iteratively, remove blockers, and mentor engineers to build scalable, reliable platform solutions.