Teams at Zenoti

Generates and qualifies sales leads through inbound follow-up, outbound prospecting, cold calling, market research, and lead-generation campaigns. Researches accounts, builds relationships with decision-makers, maintains prospect databases, qualifies customer needs, collaborates with channel partners and sales teams, and transfers qualified opportunities to Account Executives.

Lead strategic customer relationships, drive product adoption, improve retention, identify expansion opportunities, manage renewals, and align customer outcomes with revenue goals. Serve as a Zenoti platform expert, solve customer challenges, use data to guide strategy, influence executives, and collaborate with sales, marketing, product, and support teams.

Lead SaaS customer onboarding and enablement for AI products, including setup, integrations, demos, training, adoption planning, and ROI measurement. Serve as a trusted customer advisor, monitor usage and health metrics, gather feedback, resolve issues with Product, Engineering, and Support, and provide customer and internal business reviews. Support renewals, expansion, and long-term account growth while managing multiple projects and remote stakeholders.