Teams at Zenoti

Lead technical product demos, design and configure solutions, and run proof-of-concepts. Perform data extraction, transformation and migration into Zenoti, validate system setups, manage risks and SLAs, coordinate internal teams, and ensure timely customer implementations and satisfaction.

Lead product strategy and roadmap for analytics and reporting data products. Drive technical design, data governance, and quality standards. Partner with engineering, data science, and business teams, conduct user research, define KPIs, and produce functional specifications to deliver scalable data solutions.

The Customer Success Manager at Zenoti ensures that clients effectively adopt and utilize the platform, focusing on relationship-building, problem solving, and driving customer satisfaction and retention through data-driven strategies and collaboration across teams.