Jobs at Zenoti

The Senior Product Specialist will work directly with customers to tailor Zenoti solutions, oversee implementations, and ensure customer satisfaction while managing multiple projects and collaborating with internal teams.

The role involves implementing and configuring Zenoti solutions for clients in the wellness industry, ensuring customer satisfaction through training and support, while managing multiple projects and documenting processes.

The Sales Development Representative generates and qualifies sales leads through research and cold calling, coordinating with the sales team to connect with prospective customers.

Responsible for defining market requirements, managing product releases, gathering customer requirements, and collaborating with cross-functional teams throughout the product cycle.

Provide product support to customers using Zenoti software, handling inquiries, resolving issues, and advocating for customer needs while maintaining technical expertise.

Responsible for defining market requirements and managing the product cycle at Zenoti, gathering customer requirements, writing specs, and delivering product features.

The Account Manager will drive expansion sales, enhance customer relationships with executives, and optimize accounts through strategic planning and partnership with various internal teams to ensure growth in Zenoti's software solutions.

The Customer Success Manager at Zenoti ensures that clients effectively adopt and utilize the platform, focusing on relationship-building, problem solving, and driving customer satisfaction and retention through data-driven strategies and collaboration across teams.

The Payments Program Manager at Zenoti will develop payment product strategies, manage cross-functional programs, and drive operational improvements in payment processing for clients.

The Sales Development Representative generates and qualifies leads, performs cold calling, coordinates with the sales team, researches accounts, and maintains a prospect database.

The Lead Customer Success Manager at Zenoti will drive customer relationships, analyze business models, and consult with clients to ensure successful software implementation and satisfaction while identifying upsell opportunities.

The Senior Product Specialist will lead customer onboarding, drive product adoption, collaborate with internal teams, and provide insights to enhance customer engagement.

The Account Executive will convert leads into sales, manage customer relationships, and strategize business growth while working closely with internal teams to enhance customer success.

Lead the sales process in SaaS for the wellness industry, focusing on B2B sales to small and mid-sized businesses, driving customer engagement and operational transformation.

Manage a portfolio of Key accounts, delivering proactive workshops and insights to drive growth. Cultivate relationships with customers and work cross-functionally to enhance customer success and retention.

The Director of Sales, Mid-Market is responsible for generating new revenue, managing a team of Account Executives, and driving sales performance. This role requires leadership, coaching, and data-driven pipeline management to achieve targets.

The Technical Account Specialist will provide support to Zenoti customers, focusing on product support, issue resolution, and training while coordinating with a global team.

Lead product management initiatives in the fintech space, focusing on payments processes and collaborating with teams to enhance the product suite. Responsible for driving strategy, roadmap development, and execution while ensuring a seamless user experience.

Lead end-to-end Zenoti implementations: configure platform to customer processes, design proofs-of-concept, perform ETL/data migrations, mitigate risks, resolve customer issues, document implementations, meet SLAs, and coordinate internal teams to ensure successful onboarding.

Lead strategic customer relationships to drive product adoption, retention, and expansion. Become a Zenoti platform expert, solve customer challenges, use data-driven insights, influence executives, and collaborate cross-functionally while managing multiple accounts.