Jobs at Zenoti

The Senior Technical Account Specialist will manage customer accounts, resolve technical issues, optimize operations, conduct data-driven analyses, and collaborate cross-functionally to enhance customer experience.

The role involves supporting customers with Zenoti software, resolving issues, maintaining service quality, and providing feedback to influence product direction.

Generate and qualify sales leads through market research, cold calling, and coordination with sales teams to build connections with prospective customers.

Lead the contract renewal process for SaaS contracts, negotiating terms, maintaining client relationships, and analyzing revenue forecasts.

The role involves working with customers to define requirements, conducting demos, configuring Zenoti solutions, addressing issues, and ensuring successful implementation of software products.

The Account Manager will drive revenue growth, develop executive relationships, execute account plans, and provide strategic guidance to customers in the beauty and wellness SaaS space.

The Customer Success Manager is responsible for ensuring customer success, driving business value, and aligning Zenoti's innovations with clients' goals through strategic consulting and relationship management.

The Account Manager will drive revenue growth through upselling and cross-selling, build relationships with C-level executives, and create strategic account plans in the SaaS industry.

Lead global FP&A and strategic finance functions, establish KPI governance and operating cadence, drive forecasting, scenario modeling, capital readiness and M&A support, and deploy AI/automation to scale FP&A impact while partnering with executive leadership and the Board.

The Senior Account Executive drives business plans, converts leads, consults on Zenoti's products, and manages customer relationships. This role includes upselling and collaboration with various teams for sales and customer support.

The Senior Product Specialist will work directly with customers to tailor Zenoti solutions, oversee implementations, and ensure customer satisfaction while managing multiple projects and collaborating with internal teams.

The role involves implementing and configuring Zenoti solutions for clients in the wellness industry, ensuring customer satisfaction through training and support, while managing multiple projects and documenting processes.

As a Manager - Talent Partnership at Zenoti, you will partner with teams across the US, Canada, and Costa Rica to enhance employee experiences, drive engagement, and manage HR operations and compliance, while leading people programs.

Responsible for defining market requirements, managing product releases, gathering customer requirements, and collaborating with cross-functional teams throughout the product cycle.

Provide product support to customers using Zenoti software, handling inquiries, resolving issues, and advocating for customer needs while maintaining technical expertise.

Responsible for defining market requirements and managing the product cycle at Zenoti, gathering customer requirements, writing specs, and delivering product features.

The Sales Development Representative generates and qualifies sales leads through research and cold calling, coordinating with the sales team to connect with prospective customers.

The Account Manager will drive expansion sales, enhance customer relationships with executives, and optimize accounts through strategic planning and partnership with various internal teams to ensure growth in Zenoti's software solutions.

The role involves working with customers to implement Zenoti solutions, drive demos, configure products, address issues, and coordinate with internal teams to satisfy customer needs.

The Customer Success Manager at Zenoti ensures that clients effectively adopt and utilize the platform, focusing on relationship-building, problem solving, and driving customer satisfaction and retention through data-driven strategies and collaboration across teams.