Zenoti
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The Account Executive will convert qualified leads and generate their own through prospecting. They will create business plans, offer strategic consultation to customers, collaborate on demos, facilitate customer handoffs, ensure customer satisfaction, and drive upselling opportunities.
The Account Executive at Zenoti is responsible for converting leads, generating new business, understanding customer needs, and facilitating a smooth transition for new clients. They will upsell services, follow up with existing customers, and collaborate with the sales team to enhance the sales pipeline.
The Sales Engineer collaborates with Account Executives to assess customer needs and demonstrates how Zenoti's cloud-based software can meet those needs. Responsibilities include preparing software demonstrations, engaging in technical discussions, responding to RFPs, and providing technical support related to security and compliance.
The Senior Product Specialist will lead the implementation of Zenoti's software solutions for customers, manage onboarding, provide training, and ensure customer satisfaction by addressing concerns promptly. This role involves understanding complex software functionalities and facilitating communication between technical teams and clients.
In this role, the Senior Director for Customer Success will lead efforts to deliver ROI for customers using Zenoti products, drive customer satisfaction, develop customer lifecycle strategies, and advocate for clients within the organization. The position encompasses managing relationships with complex accounts and influencing future business growth through enhanced product adoption and customer engagement.
The Director of Customer Onboarding at Zenoti will oversee the onboarding and implementation of new clients onto SaaS products, manage a team of project managers and specialists, and partner with internal teams to enhance customer experiences and operational efficiency.
The Lead Customer Success Manager will focus on retaining existing customers and enhancing brand loyalty by building strong relationships and ensuring high user adoption of the customer success management application. Responsibilities include gathering feedback, implementing best practices, and managing customer expectations effectively.
The Product Specialist at Zenoti will work with customers to define requirements and help them adopt Zenoti solutions. Responsibilities include driving demos, setting up proof of concepts, configuring products to meet customer needs, addressing customer issues, and maintaining documentation.
The Senior Account Executive will convert qualified leads into closed deals, drive business strategies for goal attainment, and serve as a strategic partner for customers. The role involves collaborating with technical teams for demos, facilitating transitions to implementation teams, and seeking upsell opportunities while increasing the sales pipeline with the Inside Sales team.
The Program Manager - Fintech will oversee and manage cross-functional payment programs, drive product strategy, enhance payment systems, communicate with stakeholders, and ensure compliance with regulations. The role requires strong leadership and problem-solving skills to optimize operations and foster collaboration within diverse teams.
The Senior Product Manager at Zenoti will oversee the development and management of cloud-based software solutions for the beauty and wellness industry, ensuring seamless functionality for business operations. Responsibilities include collaborating with teams, influencing cross-functional stakeholders, problem-solving with data, and building product roadmaps.
Design, develop, test, release, and maintain components of Zenoti. Collaborate with a team to release features and work in an agile development environment. Build scalable software solutions and handle large amounts of data. Release new features monthly and receive feedback from customers for refinement. Focus on quality and pride in work.
The Senior Salesforce Administrator at Zenoti will customize and set up Salesforce, ensure data organization and user access, design solutions, advocate for continuous improvement, and liaise across teams to translate business needs into Salesforce solutions. Responsibilities include owning the Quote to Cash process, contributing to design documents, and assisting with reporting requirements.
The Lead Product Marketing Manager at Zenoti will oversee product positioning, market intelligence, go-to-market strategy, and content generation. The role involves collaborating with sales and product teams, executing lead generation activities, and managing a team of product marketing managers to enhance success within the organization.
The Analyst, Inside Sales will identify customer needs, create a database of potential customers, and provide relevant research to Account Managers. Responsibilities include answering initial product inquiries and meeting sales targets in a competitive environment.
The Senior Software Engineer will design, develop, test, and maintain components of Zenoti’s software solutions while working with agile practices. Responsibilities include collaborating with teams to release features, ensuring high-quality software performance, and scaling applications for significant growth.
The Zuora Admin/Developer will assist the AR team with billing tasks, provide support for business applications, configure and customize Zuora applications, ensure security of the environment, manage notifications, oversee change management, and assist with integrations.
The Sr. Site Reliability Engineer (Security) will design and manage security controls in cloud environments, respond to incidents, ensure compliance with standards, and integrate security into DevOps practices while providing guidance to engineering teams.
As a Senior Product Support Specialist at Zenoti, you will assist customers in solving issues with the Zenoti platform, ensuring effective business operations while following defined processes. You'll manage client-reported issues through a ticketing system and provide valuable feedback to influence product direction.
As a Software Engineer, you will design, develop, test, release, and maintain software components for Zenoti's all-in-one cloud-based solution, collaborating with cross-functional teams to deliver high-quality features using agile methodologies. You will manage large-scale data and APIs while focusing on continual improvement and customer feedback.