Zenoti
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The Director of Customer Support at Zenoti will be responsible for leading support delivery for a subset of Zenoti customers globally, managing teams, engaging with senior-level customers, and driving initiatives within the Customer Experience organization to ensure operational excellence and quality. The role requires critical thinking, problem-solving skills, team management, communication skills, and a strong understanding of cloud-based SaaS solutions.
Sales Engineer at Zenoti, a cloud-based software provider for the beauty and wellness industry. Responsibilities include understanding customer needs, presenting software demos, engaging with IT teams, responding to RFPs, and addressing technical questions. Requires Bachelor's or Master's degree in Computer Science, 4+ years of technical sales experience, strong communication skills, and industry knowledge. Competitive environment with growth opportunities.
Seeking a Product Marketing Manager with experience in fintech and B2B/B2C marketing to drive the successful launch and adoption of new financial services, including payroll processing and employee tip payout solutions.
Lead UX Designer role at Zenoti, responsible for developing user-centric designs for Zenoti components, leading interaction design efforts, producing high-quality mockups, and collaborating with cross-functional teams to ensure successful implementation of designs.
As a System Administrator Level 2, you will install, configure, maintain, and support the IT infrastructure. Collaborate with IT experts and end-users, troubleshoot issues, perform backups, document procedures, and provide training. Responsibilities include system administration, network administration, user support, security, backup, recovery, and documentation.
Design, develop, test, release, and maintain components of Zenoti's software solution for the beauty and wellness industry. Collaborate with a cross-functional team, follow agile development practices, and scale features to handle growth. Release new features monthly, receive feedback from customers, and prioritize quality work.
As a Senior Software Engineer focusing on UI Development at Zenoti, you will design and develop high-quality user interfaces using Angular, HTML, CSS, .NET, and JavaScript. Responsibilities include collaboration with cross-functional teams, agile development, scalability, quality assurance, continuous learning, and incorporating customer feedback. Qualifications include 4+ years of UI development experience and proficiency in Angular, HTML, CSS, .NET, JavaScript, and RESTful APIs.
Lead Site Reliability Engineer at Zenoti responsible for contributing to the adoption of DevOps, defining industry standards, and serving as an SME for DevOps industry trends. Must have 8+ years of overall experience with at least 4+ years in DevOps/Site Reliability Engineering domain.
Senior Product Support Specialist at Zenoti, responsible for helping customers effectively use Zenoti software for their businesses. Involves solving customer issues, ensuring smooth business operations, and providing feedback to improve the product. Requires 3-5 years of experience in supporting web-based enterprise applications and advanced support experience with data-driven applications. Strong problem-solving and communication skills.
Drive technical product demos, configure apps, setup proof of concepts, data ETL, risk mitigation, customer issue resolution, maintain documentation, adhere to SLAs, collaborate with internal teams.
Develop and articulate a clear vision and strategic direction for data products, oversee technical design, implement data governance frameworks, facilitate collaboration, conduct user research, define KPIs, and write functional specifications. Requires 10+ years of experience with expertise in managing data products and strong technical understanding of data technologies.
Design, develop, test, release, and maintain components of Zenoti's cloud-based software solution for the beauty and wellness industry. Collaborate with a diverse team to release features, follow agile development practices, and ensure high-quality software that runs at scale. Manage code handling large volumes of data and release new features regularly based on customer feedback.
Lead Product Manager role at Zenoti, responsible for managing all aspects of the product development process, collaborating with cross-functional teams, and ensuring the delivery of a clear and beautiful product. Requires excellent communication and problem-solving skills, ability to influence teams, and 6+ years of experience in Product Manager role.
The Director of Revenue Ops at Zenoti will work with revenue generating teams to optimize revenue generation, improve operational efficiency, and enhance customer satisfaction. Responsibilities include strategic planning, fostering alignment between teams, evaluating processes for optimization, utilizing data-driven insights, forecasting revenue trends, and analyzing revenue drivers.
As a Project Manager at Zenoti, you will lead multiple customer engagements and projects to drive adoption and usage of Zenoti system features. You will collaborate with various teams, manage project information, maintain customer relationships, and ensure successful delivery of solutions. Additionally, you will contribute to team allocation, best practice sharing, and continuous improvement of project management processes.
As an Account Executive at Zenoti, you will be responsible for converting qualified leads, generating own leads, driving detailed business plans, offering consultation to customers, and upselling Zenoti products and services. You will also collaborate with various teams to ensure customer satisfaction and successful closure of deals.
Seeking an experienced Finance Manager to assist with day-to-day operations of the accounting department, including bookkeeping, reconciliations, financial reporting, and audit. Must have 4+ years of experience in accounting or finance.
Work on analysing, transforming, and preparing data for migration projects. Collaborate with internal teams to manage customer migrations to the Zenoti platform. Develop and execute automated workflows for data migrations.
Lead multiple customer engagements and projects for Zenoti system features and solutions, collaborate with internal teams, manage project information, maintain customer relationships, drive solution delivery, share best practices, address customer issues, and stay updated with industry trends.
The Chief Information Officer (CIO) at Zenoti is responsible for leading IT operations, applications, data, and infrastructure alignment with business goals to enhance efficiency, productivity, and security. The role focuses on strategic IT leadership, security governance, business applications oversight, and executive excellence.