Teams at Zenlayer

Manage customer invoicing, collections, cash application, account reconciliations, AR reporting, and month-end close activities. Resolve billing disputes, monitor overdue balances, reconcile subledger and general ledger accounts, support bad debt analysis and audits, and improve billing and cash application processes. Collaborate with Sales, Customer Success, Billing, and Accounting teams while maintaining internal controls and accurate documentation.

Lead inference performance for large-scale LLMs, optimizing token performance, latency, cost, GPU utilization, kernels, scheduling, KV-cache transfers, PD disaggregation, MoE parallelism, and quantization. Build production benchmarks, attribute bottlenecks, tune CUDA and ROCm/HIP operators, contribute to inference engines, and operate performance improvements across large GPU clusters.

Provides entry-level cloud and network support by handling customer requests, performing connectivity checks, reviewing logs, troubleshooting TCP/IP, DNS, routing, and cloud infrastructure issues, documenting findings, escalating incidents, and assisting with post-incident follow-up. The role develops practical skills in networking, Linux, virtualization, and cloud support through guided training.