Zenlayer Benefits Overview

Drive new business by prospecting and selling Zenlayer edge cloud and networking services. Manage outreach, nurture leads through the sales funnel, demo product console, close deals, and transition customers to post-sale support while representing the company professionally.

The Network Support Engineer provides Tier 1 and Tier 2 support for networking issues, troubleshoots hardware failures, configures network equipment, monitors infrastructure, and collaborates on IT projects.

Act as primary regional contact for strategic customers, build relationships, coordinate delivery of services and projects, resolve escalations, gather feedback, and support retention and growth alongside global account teams.