Teams at Zenity

The Director of Sales Operations will lead revenue planning, forecasting, pipeline integrity, sales processes, CRM architecture, analytics, and operating cadence. Responsibilities include quota and territory design, compensation planning, dashboard development, deal inspections, sales technology optimization, partner and channel support, and cross-functional alignment across Sales, Marketing, Customer Success, and Finance. The role requires scaling enterprise B2B SaaS sales operations and delivering actionable insights to executive leadership.

Own the architecture, administration, integrations, governance, automation, and roadmap for Zenity’s GTM applications and HubSpot ecosystem. Build scalable CRM workflows, data pipelines, reporting, AI-enabled processes, partner and marketplace capabilities, and security controls. Manage vendors, budgets, adoption, and change management while partnering with Sales, Marketing, Finance, Customer Success, and Enablement to improve efficiency and support enterprise sales growth.

Lead the design, implementation, and evolution of scalable, secure cloud infrastructure across AWS and multi-cloud environments. Build automation frameworks, infrastructure-as-code, CI/CD pipelines, observability systems, and resilient production platforms. Partner with engineering teams to improve deployment efficiency, reliability, and developer productivity. Make technical tradeoffs involving cost, speed, and performance while mentoring teams and promoting DevOps culture and operational ownership.