Teams at Zenith American Solutions, Inc.

Supervise pension administration operations, lead and mentor staff, ensure compliance with retirement plan rules and regulations, manage client relationships and escalations, oversee accurate recordkeeping and reporting, and support process and service improvements.

Maintain accurate member and dependent records, process enrollment and eligibility requests, resolve issues with vendors, handle correspondence (ID cards, packets), respond to inquiries, and support enrollment operations and internal stakeholders.

Support the Director of Client Relationship in managing assigned client accounts for fund management: coordinate meetings, collate financial and administrative reports, maintain compliance calendars, liaise with vendors and trustees, prepare correspondence and presentations, and assist with participant engagement and issue resolution.