Teams at Zenith American Solutions, Inc.

The Supervisor, Claims leads a Claims team, manages workflow, ensures compliance, oversees claims processing, and develops staff through performance management.

Provide customer service to participants, beneficiaries, union locals, and providers regarding eligibility, benefits, and claims. Process enrollments, correspondence, mailers, and regulatory communications; update member records and system notes; initiate and follow up on action requests; research and resolve complex issues; perform other assigned administrative duties.

The Contribution Accounting Processor handles customer inquiries, processes payments and contracts, reconciles reports, and maintains account records ensuring compliance with company guidelines.