Teams at Zenith American Solutions, Inc.

Supports health plan enrollment operations by maintaining member and dependent records, processing enrollment documentation, responding to coverage and benefits inquiries, resolving eligibility issues with vendors, and researching enrollment irregularities. Coordinates with examiners, billing processors, internal teams, and external partners while protecting PHI and PII. Provides timely customer service and correspondence support in an office environment.

The Client Services Assistant performs administrative tasks supporting the client-facing team, including correspondence, file management, invoice preparation, and meeting coordination.

Processes accounts receivable transactions for assigned trusts, including COBRA and self-pay payments, refunds, cash receipts, deposits, and contribution reports. Reconciles payments and reports, researches discrepancies, handles billing inquiries, maintains employer contracts, performs delinquency and payroll audit processing, and balances month-end reports while following company and plan requirements.