Zenith American Solutions, Inc. Benefits Overview

Analyze and document software requirements, develop and test system changes (RPGLE/SQL), provide technical support and server/PC configuration, generate reports and data extracts, coordinate vendor/client changes, assist client implementations, and maintain system documentation.

Provide client and vendor liaison support for assigned fund clients, assist the Director with account management, prepare reports and meeting materials, monitor regulatory filings, coordinate invoices and documentation, maintain compliance calendars, support vendor relationships and participant engagement, and conduct research to resolve client issues.

Maintain accurate member and dependent records, process enrollment transactions, handle inbound/outbound correspondence (ID cards, packets), resolve eligibility issues with vendors and internal teams, respond to inquiries, and support enrollment operations to ensure timely, accurate benefits administration.