Zalando Benefits Overview

The Senior CRM Process Owner will optimize partner experiences by improving workflows and driving AI-enabled efficiency within the Salesforce ecosystem. Responsibilities include process design, stakeholder management, and training end-users to ensure high adoption rates and quality assurance.

As a Senior Applied Scientist, you'll develop advanced modeling techniques for marketing effectiveness, optimize marketing investments, and mentor junior scientists.

Consult and grow a portfolio of Highstreet partners by driving adoption of Zalando platform services, creating business cases, executing partner roadmaps, and improving operations through data-driven insights, CRM/AI, and cross-functional collaboration to boost revenue, profitability, and partner satisfaction. Parental-leave cover through September 2027.