Teams at Zafin

Define the UX product strategy, roadmap, requirements, and success metrics for Zafin AIOS, an AI agent orchestration platform. Conduct user discovery, partner with design and engineering, shape workflows and prototypes, prioritize features, and translate customer needs into delivery-ready requirements. The role focuses on usability, accessibility, transparency, trust, and human control in regulated financial-services AI workflows, while supporting demos, customer engagement, and continuous product improvement.

Build and maintain production machine learning and AI systems for Zafin AIOS, focusing on retrieval, embeddings, vector search, RAG, model evaluation, knowledge pipelines, model serving, observability, and reliability. Collaborate with engineering and product teams to deliver governed AI capabilities for regulated banking environments. Improve performance, cost, latency, traceability, explainability, and monitoring while supporting responsible AI practices and enterprise data workflows.

Lead complex, customer-facing banking technology programs from mobilization through implementation and go-live. Build transformation roadmaps, coordinate globally distributed product, engineering, architecture, QA, and consulting teams, and manage scope, risks, dependencies, governance, economics, and executive reporting. Serve as a trusted partner to senior financial institution stakeholders, resolve delivery challenges, improve accountability, and establish repeatable transformation practices.