Zaelab Benefits Overview

Lead end-to-end delivery of large-scale CPQ/CRM/commerce and digital transformation implementations. Oversee multiple Agile teams, manage project financials and risks, drive stakeholder alignment, create executive reporting, and support continuous improvement to ensure successful enterprise program execution.

Lead pre‑sales and solution design for CPQ and order orchestration. Run discovery sessions, build architectures, deliver demos, create proposals and SOWs, estimate projects, and ensure smooth presales-to-delivery handoffs while advising delivery teams.

Configure, implement, and maintain ServiceNow solutions focused on Order Management and fulfillment. Design and test workflows, business rules, client scripts, UI policies, and Flow Designer automations. Integrate ServiceNow with CRM/CPQ/ERP systems, manage platform administration, document configurations, troubleshoot issues, and collaborate with stakeholders in an Agile environment.