Teams at Zact

Leads enterprise architecture for cloud-native Java applications across multiple product domains. Defines architecture standards, microservices, APIs, data strategies, observability, testing, CI/CD, and Kubernetes-based GCP deployments. Drives AI-augmented development, including LLM integrations, RAG, vector stores, and internal productivity tools. Mentors engineers, conducts architecture reviews, evaluates technologies, and aligns technical roadmaps with business objectives.

Handle tier-1 and tier-2 application support for a GCP-hosted payments platform. Investigate production issues using GCP logs, MySQL queries, monitoring dashboards, and REST API knowledge. Manage Zendesk tickets, meet SLAs, communicate with banking clients, document incidents, improve runbooks, and coordinate handoffs with the India team. Participate in P1/P0 incident investigations and maintain disciplined change-control practices.

Owns day-to-day compliance and risk operations across SOC and PCI audits, privacy regulations, BSA/AML/OFAC oversight, monitoring, testing, risk assessments, documentation, and remediation. Coordinates auditors, bank partners, control owners, and internal stakeholders while maintaining policies, evidence, compliance reporting, and audit readiness.