Yugabyte Benefits Overview

The Technical Support Engineer will provide exceptional customer support for YugabyteDB, diagnose issues, document findings, and collaborate with engineering. The role requires bilingual skills, technical background, familiarity with Linux, and a proactive approach to problem-solving, especially during weekends.

Leads design, development, testing, and delivery of YugabyteDB’s distributed storage, replication, and transaction foundations. Develops C/C++ systems software, resolves correctness and performance issues, improves scalability and throughput, and builds database operations such as backups, schema changes, upgrades, and cluster scale-out. Contributes to open source, participates in design and code reviews, and mentors engineers in distributed systems and performance engineering.

Own the quote-to-booking process across direct, channel, reseller, and cloud marketplace transactions. Review orders, enforce deal compliance, manage private offers, reconcile bookings and partner payouts, support financial close, maintain controls and reporting, and resolve booking issues across Sales, Partnerships, Billing, Accounting, and Legal. Lead AI-enabled automation to improve order accuracy, reconciliation, and cycle time.