Teams at YMCA of Southwest Florida

Provides front-desk customer service and administrative support for a YMCA branch. Responsibilities include member and guest assistance, tours, registrations, payments, attendance and data entry in DAXKO, family communications, child-file and licensing compliance, facility access control, purchasing, inventory, reporting, event support, and classroom coverage as needed.

Processes invoices, purchase orders, ACH and web payments for YMCA and charter school entities. Reconciles accounts payable accounts, resolves vendor balances, maintains vendor records, supports credit card reconciliations, prepares 1099 forms, and assists with audits. The role also handles financial documentation, recordkeeping, policy compliance, process improvements, administrative tasks, and vendor communication. On-site work and approximately 10% travel throughout the service area are required.

Serves YMCA members and guests, provides membership and program information, conducts tours, answers calls, processes registrations and payments, prepares deposits, controls facility access, handles complaints, maintains the member lounge, and supports facility opening, closing, safety, and cleaning procedures.