Teams at YMCA of Rock River Valley

Supervise and support youth ages 8–17 in a safe, inclusive program environment. Lead educational, recreational, team-building, STEAM, and family activities while following Camp HOPE America curriculum. Serve as a positive role model, promote belonging and character development, collaborate with fellow facilitators, monitor safety, and report hazards or concerns. The role involves occasional weekend events and may require travel to another YMCA branch.

Provide welcoming, high-quality member service at the YMCA front desk: greet members and guests, answer questions, resolve concerns, promote programs, maintain clean and safe areas, use tech tools, follow policies, and complete required trainings and certifications.

Leads YMCA membership operations, acquisition, retention, and member experience. Supervises, coaches, schedules, and develops membership staff while managing payroll, budgets, expenses, and resources. Uses membership activity, participation, and feedback data to improve service and revenue outcomes. Oversees enrollment, communications, promotions, and registrations, supports branch events and leadership initiatives, and helps maintain a safe, welcoming facility through emergency preparedness and coordination with facilities teams.