YMCA of Pierce and Kitsap Counties

HQ
Tacoma
Total Offices: 7
1,001 Total Employees
Year Founded: 1883
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YMCA of Pierce and Kitsap Counties Benefits Overview

Compensation + BenefitsWork-Life Balance + WellbeingCareer Growth + DevelopmentCompany Culture

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers supplemental life insurance

Offers disability insurance

Provides a pension

Offers accidental death & dismemberment insurance

Offers childcare benefits

Provides family medical leave

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers Health Savings Account (HSA)

Offers employee discounts

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers gym membership

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides paid sick days

Provides military leave

Provides paid holidays

Provides bereavement leave

Career Growth + Development

Provides customized development tracks

Job training & conferences

Company Culture

Utilizes a flexible work schedule

Offers a remote work program

Offers diversity-based Employee Resource Groups

Provides a mobile phone discount

Recently posted jobs

See all jobs at YMCA of Pierce and Kitsap Counties
Social Impact
Coordinates branch administration and membership experiences, manages member feedback and registration systems, supports accounting and data entry, and develops volunteer engagement. Provides correspondence, forms, meeting minutes, and campaign administration while serving as a member and staff liaison. Requires customer service, sales, cash handling, organizational, communication, and computer skills, plus flexible weekend and evening availability.
YMCA of Pierce and Kitsap Counties Logo
YMCA of Pierce and Kitsap Counties

Customer Account Specialist

19 Days AgoSaved
In-Office
Tacoma, WA, USA
Social Impact
Manages and audits YMCA member and program accounts using Salesforce. Provides customer service by phone, email, and other channels; explains memberships and programs; processes enrollments, registrations, cancellations, refunds, account updates, and balance removals; resolves complaints and escalates unusual issues. Builds positive relationships with members, guests, staff, and stakeholders while supporting retention and participation.
Social Impact
Coordinates branch administration and membership experiences, manages member feedback and registration systems, supports accounting and data-entry processes, and develops volunteer engagement. The role also provides correspondence, meeting minutes, forms, campaign administration, and customer-facing support while enforcing YMCA policies. Weekend and flexible availability are required, along with cash handling, computer proficiency, training completion, and background checks.
see all jobs at YMCA of Pierce and Kitsap Counties