Teams at YES! Communities

Maintain the spa reception and retail areas, handle scheduling, phone inquiries, check-ins/check-outs, cash and computer transactions, restock retail items, respond to voicemail and email, manage appointment changes, assist guests, handle complaints, and support team training and meetings.

Perform routine and preventative maintenance across resort property including plumbing, electrical, HVAC, carpentry, painting, and appliance installation. Complete dispatched work orders, maintain logs and inventory, use hand and power tools, follow safety procedures, and provide timely, customer-focused responses to guest maintenance requests.

Own commercial performance for a 12-property timeshare portfolio across multiple states through pricing, forecasting, promotions, inventory allocation, team leadership, and cross-functional alignment to meet revenue, occupancy, ADR, and rental targets.