XR Extreme Reach Benefits Overview

Provides senior-level L2/L3 technical support and escalation management for distributed platforms, APIs, cloud systems, databases, integrations, and media workflows. Troubleshoots complex incidents through log analysis, automation, scripting, monitoring, and root-cause analysis. Builds support tooling with JavaScript, Bash, SQL, and AI-assisted technologies; mentors support teams; maintains technical documentation; and partners with Engineering, DevOps, and Product. Supports broadcast, advertising, video, and audio delivery specifications and participates in incident and continuous improvement initiatives.

Manages on-set responsibilities for SAG-AFTRA commercial productions, including production and client coordination, talent contracts and documentation, working-condition checks, union liaison activities, minor performer requirements, talent hours and overtime monitoring, and upgrade estimates. Ensures production materials, reports, releases, permits, and related documents are delivered to Business Affairs within required timelines.

Owns commercial strategy and revenue growth for XR’s Linear business across advertisers, agencies, and enterprise accounts. Responsibilities include retaining and expanding revenue, managing renewals, acquiring customers, winning back competitors’ business, and selling TV distribution, clearance, accessibility, traffic, and production services. The role also expands adoption of XR’s broader platform, manages executive relationships, maintains pipeline and forecasts, and partners cross-functionally on enterprise opportunities. Travel is approximately 30%, with onsite or hybrid work in New York City.