Teams at Xeris Pharmaceuticals

The Account Representative, Inside Sales role develops customer relationships, presents pharmaceutical product value propositions, prospects for new business, manages a territory pipeline, and achieves sales objectives. The representative engages physicians and healthcare providers, maintains accurate records, collaborates with marketing and training teams, and completes development activities to prepare for a future field sales position. The role is on-site in Chicago, includes at least 20% travel, and requires periodic evening or weekend work.

Supports pharmaceutical compliance monitoring, transparency reporting, compliance technology, data validation, vendor coordination, training, policy maintenance, documentation, audits, and process improvement. The role analyzes monitoring outputs, resolves data discrepancies, prepares reports and dashboards, maintains controls and audit trails, and helps optimize compliance systems and reporting processes. It is an early-career hybrid position requiring strong analytical, organizational, communication, and data-accuracy skills.

Leads reimbursement and patient access strategies for rare disease therapies. Supports healthcare providers, patients, specialty pharmacies, and internal teams with payer policies, coding, prior authorizations, denials, appeals, and access programs. Analyzes reimbursement trends, mentors team members, resolves escalated access issues, supports pipeline readiness, and conducts provider meetings. Requires cross-functional collaboration, occasional driving, and travel up to 25%.