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The Sr. Client Success Manager at Wursta is responsible for fostering long-term relationships with clients, identifying growth opportunities, managing a portfolio of clients, coordinating technical resources, leading contract negotiations, and ensuring successful solution delivery. This role requires strong account management skills and effective cross-functional collaboration to maintain and grow customer revenue.
The Senior Cloud Account Executive at Wursta is responsible for identifying, developing, and closing business opportunities, managing complex sales cycles, collaborating with Google sales reps, and ensuring customer satisfaction, ultimately driving revenue and promoting Google adoption.
The Senior Change Management Specialist at Wursta plays a critical role in developing and implementing effective change management strategies for technology-related projects. The individual will ensure successful adoption of new technologies and systems across the organization by conducting impact assessments, facilitating training programs, and providing support to individuals and teams impacted by technology changes.
The Support Engineer Level 1 will provide technical support for Google Workspace services, managing support tickets, communicating with customers, conducting troubleshooting, and enhancing user experience. Responsibilities include creating documentation, escalating issues, and staying updated on new functionalities while ensuring seamless service delivery under a 24x7 support model.