Teams at Worldwide TechServices

Provide on-site repair and troubleshooting for desktops and laptops, support desk-side applications, meet SLAs, manage parts/inventory, complete reporting and follow policies.

Provide on-site customer support and repair for desktops and laptops, troubleshoot hardware and basic software issues, manage service calls within SLAs, report activities and asset movements, maintain OEM certifications, complete administrative and real-time reporting, and perform occasional overnight travel for client assignments.

The Dynamic PC Support Technician provides customer support for desktops and laptops, troubleshooting technical issues and ensuring service level agreements are met while interacting directly with clients.