Teams at Worldwide TechServices

Provides on-site technical support, troubleshooting, repair, and maintenance for desktop and laptop equipment. Responds to client service calls, resolves hardware and software issues, maintains service-level standards, completes reporting and administrative documentation, and manages equipment inventory. Requires customer communication, reliable transportation, occasional overnight travel, ability to lift up to 50 pounds, and a basic repair tool kit.

Provides onsite technical support for desktops, laptops, and related client equipment. Performs basic to moderately complex troubleshooting, answers technical questions, completes service calls within established agreements, documents activity, manages parts and inventory, and maintains customer satisfaction. The role requires travel to client locations, occasional overnight assignments, equipment handling up to 50 pounds, a valid driver's license, reliable transportation, and basic repair tools.

Provides on-site technical support for desktops, laptops, and related client equipment. Troubleshoots basic to moderately complex hardware and software issues, responds to service calls within SLAs, communicates with clients, manages parts and inventory, completes call documentation and reporting, and follows safety and service policies. Requires technical training, customer service ability, reliable transportation, a valid driver’s license, occasional overnight travel, ability to lift up to 50 pounds, and a basic repair toolkit.