Teams at Worldwide TechServices

Provides on-site technical support for desktops, laptops, and related client equipment. Troubleshoots hardware and software issues, responds to service calls within service-level agreements, communicates with clients, documents activities, manages parts and inventory, and completes real-time reporting. Requires customer service, driving to client locations, occasional overnight travel, ability to lift up to 50 pounds, a basic repair toolkit, and relevant technical education or experience.

Provides onsite technical support for desktops, laptops, and related client equipment. Troubleshoots hardware and software issues, responds to service calls within established agreements, communicates with clients, manages parts and equipment inventory, completes service documentation and real-time reporting, and follows safety and operational policies. Requires travel to client locations, occasional overnight assignments, equipment lifting, a basic repair toolkit, and a valid driver's license.

Provides on-site technical support for desktop and laptop computers, including basic to moderately complex troubleshooting, repairs, asset management, service-call documentation, and client communication. The role requires meeting service-level agreements, maintaining customer satisfaction, completing real-time reporting, transporting equipment, and traveling to client locations. Candidates need technical training or equivalent experience, hardware and software knowledge, a driver’s license, reliable transportation, and the ability to lift up to 50 pounds.