Teams at WITHIN

Manage daily community engagement for consumer brands across Instagram, TikTok, Facebook, and YouTube. Monitor and respond to comments and messages, conduct proactive comment marketing, follow brand response guidelines, escalate sensitive issues, identify trends, support contests and live moments, and track product requests, complaints, and sentiment. Use Sprout Social, Talkwalker, native platform tools, and AI to improve workflows and reporting.

Manage daily community engagement for consumer brands across Instagram, TikTok, Facebook, and YouTube. Responsibilities include monitoring inboxes, replying in brand voice, proactive comment marketing, trend identification, issue escalation, product-request and sentiment tracking, monthly reporting, and live-event coverage. The role requires social-platform fluency, Sprout Social and social-listening experience, AI-tool usage, excellent written English, and reliable execution during launches and real-time moments.

Leads paid media strategy, performance, budgets, measurement, and client relationships for Telehealth and regulated healthcare acquisition programs. Oversees cross-channel campaigns across social, search, display, and video; connects media performance to patient journeys, CAC, retention, LTV, contribution margin, and payback. Directs testing, optimization, compliance-aware measurement, and team development while partnering with creative, analytics, product, engineering, and legal stakeholders.