Winland Foods Benefits Overview

Responds to consumer and customer inquiries, investigates product complaints with Quality Assurance teams, determines root causes and corrective actions, documents cases in CRM, manages retrieval kits, communicates resolutions, follows up on unresolved issues, identifies trends, and supports knowledge-base and process improvements.

Processes high-volume vendor invoices, determines PO and non-PO routing, corrects OCR data, maintains vendor records, scans mail, performs three-way matching, resolves exceptions, processes credit memos, and supports vendors and internal stakeholders. The role also participates in accounts payable controls, continuous improvement initiatives, and assigned projects while ensuring accuracy, policy compliance, and timely payment processing.

The HR Generalist supports human resources operations in a 24/7 manufacturing facility, including onboarding, benefits, payroll and leave administration, employee relations, compliance, recruiting, training, engagement, HRIS maintenance, reporting, and policy updates. The role also handles investigations, continuous improvement projects, plant events, and employee communications while supporting food safety, workplace safety, and company procedures.