Search the 5 jobs at Wingspan

As a Solutions Engineer, you will empower clients by resolving technical issues related to platform integration, API usage, and data management. You'll ensure a seamless onboarding experience, perform troubleshooting, create documentation, and deliver technical training. By optimizing the integration processes with various SaaS platforms, you will enhance client satisfaction and operational efficiency.

As a Solutions Engineer, you will aid large-scale clients in integrating our payroll platform, resolving technical issues, optimizing workflows, and ensuring smooth onboarding through effective API usage and data management. Your role will involve creating documentation, providing technical training, and maintaining integrations with various SaaS platforms to enhance client experience.

As a Sales Engineer, you will support large-scale clients through technical enablement by integrating the platform, resolving technical issues, performing API calls, executing SQL queries, and creating documentation for API usage. You will also conduct training sessions and develop best practices for integrations to enhance the customer experience.

The Customer Engineer will empower large-scale clients by resolving technical issues related to platform integrations, API usage, and data management. Responsibilities include onboarding new clients, providing technical training, and creating documentation to enhance platform usage and efficiency.

Analyzing and optimizing product performance, driving data-informed decisions, and contributing to the development of enterprise-grade software tailored for independent contractors and their businesses. Coordinating with departments for smooth product releases and managing customer feedback channels.