Teams at Wine & Roses LLC

Handles spa reservations, guest inquiries, appointment scheduling, group bookings, confirmations, check-ins, check-outs, payments, and retail purchases. Explains spa services, packages, amenities, pricing, and policies while coordinating details with management, concierge, and service providers. Maintains accurate reservation records in Maestro, manages waitlists, supports guest requests and complaints, and assists with spa operations, facility upkeep, and group hospitality. Requires flexible availability, including weekends and holidays.