Teams at Wilson Sonsini Goodrich & Rosati

Provides white-glove on-site and remote technical support to attorneys and staff. Responsibilities include troubleshooting hardware, software, network, printer, mobile device, AV, and video conferencing issues; deploying and maintaining workstations; managing inventory, backups, and conference rooms; documenting resolutions; and coordinating escalations. The role also supports firm-wide IT initiatives, performs proactive maintenance and improvements, and may travel to support trials or other offices.

Maintain patent docketing systems and deadlines for domestic, PCT, and foreign patent matters. Responsibilities include calendaring filings and fees, processing USPTO and foreign-office correspondence, preparing docket reports, monitoring due dates, opening and closing matters, setting up new cases, and supporting client and attorney transitions. The role requires accuracy, knowledge of patent procedures, proficiency with CPI and USPTO PAIR, strong organization, and effective virtual collaboration.

Manage high-value client account portfolios within the Finance team, supporting partners with billing, collections, fee arrangements, financial policies, and client requirements. Oversee timely billing, receivables, dispute resolution, financial analysis, and performance reporting. The role requires strong communication, negotiation, analytical, organizational, and client service skills, along with law firm finance experience and proficiency in Aderant or comparable legal finance software, Excel, and Word.