Teams at Wider Circle

Facilitate live remote onboarding for healthcare and non-clinical frontline staff. Deliver curriculum covering patient interactions, health assessments, workflows, technology systems, HIPAA, and escalation processes. Lead role-plays, coach participants, grade assessments, manage cohort logistics and records, coordinate with hiring managers, and identify improvements to training materials. Support additional onboarding programs as business needs evolve.

Designs and runs onboarding, training, and ongoing enablement for Care Advocates. Creates curricula, e-learning, facilitator-led sessions, and SOPs; administers TalentLMS; tracks compliance, certifications, and readiness; partners with SMEs and Clinical Operations; analyzes training data to improve time-to-productivity, quality, and retention.