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As a Customer Support Specialist, you will be the primary point of contact for users and creators, addressing their inquiries through live chat using Intercom. Your focus will be on maintaining a high standard of customer satisfaction through prompt, effective, and friendly service. Responsibilities include troubleshooting and resolving various issues, collaborating with colleagues, and managing a caseload of tickets independently.
Hiring an Accounting Manager for a high growth marketplace startup to oversee accounting, audit, and tax & compliance. Responsibilities include managing monthly close process, financial statements, process improvements, audit coordination, and tax filings. Ideal candidate has Big 4 audit firm experience and in-house accounting experience at a technology startup.